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Novotel London Canary Wharf Hotel

4.0 star property

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Creator video
Terrace/patio
Restaurant
Yoga

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View map
40 Marsh Wall, London, England, E14 9TP
  • Place, O2 Arena
    ‪5 min drive‬
  • Place, Tower of London
    ‪11 min drive‬
  • Place, Tower Bridge
    ‪12 min drive‬
  • Airport, London (LCY-London City)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(55 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
Hilton London Canary Wharf
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$336
includes taxes & fees
7 Nov - 8 Nov
Hilton London Canary Wharf

About the area

London

With a stay at Novotel London Canary Wharf Hotel in London (Canary Wharf), you'll be a 1-minute drive from Thames River and 7 minutes from Tower Bridge. .This hotel is 2.9 mi (4.6 km) from Tower of London and 3.1 mi (4.9 km) from ExCeL Exhibition Centre.

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bōkan 37 - ‬1 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk

About this property

Novotel London Canary Wharf Hotel

Hotel with a sauna, near Thames River
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 313 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Canary Coffee or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Canary Coffee - Onsite coffee shop.
BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
BOKAN 38 - This cocktail bar serves light fare only. Open daily.
BOKAN 39 - Onsite rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1009 reviews
Rating 8 - Good. 248 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lavish and comfortable and room view is amazing. The hotel offers a pool and a sauna which we really enjoyed. The breakfast is very rich and tasty. Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except the TV was somewhat antiquated with slow internet. Great service with friendly and attentive staff, rooftop bar and restaurant was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, great location and fabulous views of the city
Stayed 2 nights in Jul 2025

8/10 Good

CATIA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Overall a good hotel

Overall a good hotel in a convenient location for public transport. We arrived during an immigration protest- it was peaceful but worth noting the hotel across the road is being used to accommodate immigrants. The bed was comfortable although the carpets were dirty and the pool didn't appear to be well maintained with quite a lot of hair present. The sauna was great and the bar food was decent, though the main restaurant was closed when we arrived on a Sunday.
Stayed 3 nights in Jul 2025

6/10 Okay

Rezaul

Travelled with family
Very bad mattress
Stayed 1 night in Jul 2025

6/10 Okay

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is very nice but rooms are not spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jul 2025

10/10 Excellent

Elsid

Stayed 2 nights in Jul 2025

6/10 Okay

Adam

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

olasunbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Aayushi Dipakkumar

Liked: Cleanliness
Disliked: Staff & service
I liked that it was quiet and close to canary wharf shopping. The rooms were not the most clean as carpet looked dirty.
Stayed 4 nights in Jul 2025

10/10 Excellent

F

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay no problems and easy check in
Stayed 1 night in May 2025

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient. The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all. We’d definitely choose to stay at Novotel again on our next trip to London.
Stayed 6 nights in Jul 2025

8/10 Good

Roland

Stayed 1 night in Jun 2025

10/10 Excellent

Ola

Stayed 2 nights in Jul 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay got upgraded gorgeous room
Stayed 1 night in Jul 2025