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Park Plaza London Park Royal

4.0 star property

Photo gallery for Park Plaza London Park Royal

Lobby lounge
Bar (on property)
Bar (on property)
Fitness facility
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
628 Western Avenue, London, England, W3 0TA
  • Place, Shree Sanatan Hindu Mandir
    ‪7 min drive‬
  • Place, Bridge Park Community Leisure Centre
    ‪7 min drive‬
  • Place, Ealing Broadway Shopping Center
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Superior Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Studio Twin Room

  • Sleeps 3

Studio King Room

  • Sleeps 3

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

Studio, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 2 Single Beds

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

London

Located in London (Ealing), Park Plaza London Park Royal is within a 10-minute drive of Wembley Stadium and OVO Arena Wembley. .This hotel is 5.6 mi (9.1 km) from Hyde Park and 6.4 mi (10.4 km) from Marble Arch.

What's nearby

  • Shree Sanatan Hindu Mandir - 7 min drive - 2.7 km
  • Bridge Park Community Leisure Centre - 7 min drive - 3.0 km
  • Ealing Broadway Shopping Center - 8 min drive - 3.0 km
  • Wembley Stadium - 13 min drive - 5.3 km
  • Hyde Park - 24 min drive - 8.9 km

Getting around

  • Acton Main Line Station - 3 min drive
  • Park Royal Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪W5 Grill & Bar - ‬13 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪The Rice Factory - ‬6 min walk
  • ‪Chop' N' Chip - ‬7 min walk
  • ‪Nova Park Royal - ‬9 min walk

About this property

Park Plaza London Park Royal

Park Plaza London Park Royal offers 212 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 212 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Park Plaza London Park Royal has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 24 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 16.00 for children
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 24 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Park Royal Hotel
Park Plaza Park Royal Hotel
Park Plaza Park Royal
Park Plaza London Park Royal Hotel
Park Plaza London Park Royal London
Park Plaza London Park Royal Hotel London

Park Plaza London Park Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Stayed 1 night in Dec 2025

6/10 Okay

Sarabpal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was clean, room in good condition and breakfast was varied and nice. However, when we arrived they said that our room was not available and we would be transferred to a sister hotel, which we disputed. They agreed and found us a room, however there was a damp smell in the room and in the morning when we awoke a foul smell could be smelled from the bathroom, as if something had leaked, but we did not find a leak anywhere. Otherwise the room was clean, tidy, well equipped, nice shower etc. Staff was also friendly. It was just considering the price we had to pay we wouldnt have expected that smell from the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Ojo

Stayed 2 nights in Nov 2025

8/10 Good

Ricardo

Stayed 1 night in Nov 2025

6/10 Okay

Evalyn Sharen

Liked: Cleanliness, amenities, property conditions & facilities
love park plaza and location, the room had a clogged shower as it wouldn’t drain easier and would fill up. And a bit disappointed that the app didn’t work (key card) Besides that the stay was perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Stayed for 3 weeks to be near the local hospital ahead of the birth of my child. Travelled with my pregnant wife and small dog. Perfect location if you need a hotel that isn’t expensive like most London hotels, with two tube stations on different lines (Piccadilly and Central) in close proximity. As we stayed there for three weeks, I can confidently say this hotel is brilliant. Staff were great, especially everyone on reception who we got to know well during our stay. I’d like to show recognition to Nina, Katie, Rahim and Niamh, always willing to help when needed. Wi-Fi works superbly well in this hotel, and very easy to connect. If you are bringing a dog, this is an extra charge. One minor suggestion would be to allow a plug in to the bedroom TVs - they have a purpose built frame around it so you can’t plug in your HDMI cable to laptops for added viewing options. The casting app options are limited, and the generic TV interface does look a bit dated and was quite slow. That certainly does not overshadow a very pleasant experience of this hotel. Next time I’m in the area, especially for local hospital use or travelling from Heathrow, I will only considering staying here.
Stayed 14 nights in Nov 2025

8/10 Good

Udo Gerd

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bar staff needs to be properly trained
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Nov 2025

10/10 Excellent

Deepali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. Service was elevated. We loved Nina, she was personable and also helped us showing our room, check us in without any issue. The hotel location is do convenient
Stayed 4 nights in Nov 2025

10/10 Excellent

Keigo

Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

6/10 Okay

Vernanda

Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly on reception staff!
Stayed 2 nights in Nov 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were all really friendly and kind.
Stayed 2 nights in Nov 2025

2/10 Terrible

Versin

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I would like to share my experience during my recent stay, as it fell significantly below expectations. Upon arrival, the room was not properly cleaned. We found trash left by the previous guest, and there was no remote control for the TV. Despite calling the front desk, no one responded, which forced us to sleep with the TV on—an uncomfortable situation. We had paid for full breakfast throughout our stay, but the quality was disappointing. The selection was very limited, lacked healthy options, and the eggs were undercooked, making them unsafe for my pregnant wife. On Wednesday night, while the “Do Not Disturb” sign was displayed, a front desk agent entered our room without knocking. At the time, I was in the shower and my wife was in bed. The agent did not speak, took the tea kettle, and left. When my wife addressed this, the agent simply said, “I thought you have kids,” which was highly unprofessional. Unfortunately, based on these experiences, I cannot recommend this property. I have stayed at many hotels across Europe, and this was by far the worst experience.
Stayed 7 nights in Nov 2025

10/10 Excellent

Udo Gerd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Kyle

Stayed 1 night in Nov 2025

6/10 Okay

Liam

Business traveller
Weird sewage/drain smell in bad area
Stayed 2 nights in Nov 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mustafa

Stayed 1 night in Nov 2025

10/10 Excellent

Udo Gerd

Stayed 2 nights in Nov 2025

10/10 Excellent

Marcin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and lovely restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Nina was soo helpful, she made our experience superb
Stayed 1 night in Nov 2025

10/10 Excellent

Ayesha

Stayed 1 night in Nov 2025