Park Plaza London Park Royal

4.0 star property

Photo gallery for Park Plaza London Park Royal

Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Air conditioning
  • Room service

Explore the area

View map
628 Western Avenue, London, England, W3 0TA
  • Place, Ealing Broadway Shopping Center
    ‪8 min drive‬
  • Place, Wembley Stadium
    ‪9 min drive‬
  • Place, OVO Arena Wembley
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Superior Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Studio Twin Room

  • Sleeps 3

Studio King Room

  • Sleeps 3

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 2 Single Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

London

Located in London (Ealing), Park Plaza London Park Royal is within a 10-minute drive of Wembley Stadium and Kensington High Street. .This hotel is 5.6 mi (9 km) from Hyde Park and 6.5 mi (10.4 km) from Marble Arch.

What's nearby

  • Ealing Broadway Shopping Center - 8 min drive - 2.7 km
  • Wembley Stadium - 9 min drive - 4.0 km
  • OVO Arena Wembley - 10 min drive - 5.0 km
  • Westfield London Shopping Centre - 14 min drive - 6.7 km
  • Hyde Park - 21 min drive - 11.0 km

Getting around

  • Park Royal Underground Station - 2 min walk
  • Acton Main Line Station - 3 min drive
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Green Village Cafe - ‬4 min walk
  • ‪Yaseen - ‬10 min walk
  • ‪L'Orient - ‬3 min walk
  • ‪Nova Park Royal - ‬7 min walk

About this property

Park Plaza London Park Royal

Hotel in London with a fitness center and a 24-hour front desk
Park Plaza London Park Royal offers 212 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 212 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Park Plaza London Park Royal has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 24 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 16.00 for children
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 24 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Park Royal Hotel
Park Plaza Park Royal Hotel
Park Plaza Park Royal
Park Plaza London Park Royal Hotel
Park Plaza London Park Royal London
Park Plaza London Park Royal Hotel London

Reviews

Park Plaza London Park Royal Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

Reviews

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly nice hotel in itself, however we had booked our stay because we were attending an event at Wembley and it wasn't quite as accessible as we had thought for getting too and from the venue without a taxi. It's close to Park Royal tube station (which was closed for two out of three days of our stay - so we walked past two other hotels to get to Hanger Lane tube which was on the central line which provided easier access to the city. Our room was clean and modern, but we didn't have any hand wash at the start of our stay, and every time we approached reception to request some there was a queue, so we used shower gel instead. Our room wasn't serviced during our stay as we had opted for their environmental package where by you get a reward of a bottle of wine (or other perks) in exchange for the reduced room services - which was a great swap! The carpark was adequate, but very busy, and around half of the spaces are allocated as disabled, although that didn't appear to stop many people from parking in them! We arrived early morning so managed to secure some of the few spaces that were available as the majority were checking out and leaving. All in all, it wasn't a bad stay, but I wouldn't return here next time we're visiting Wembley or the City.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Istiak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Plaza London Park Royal is impressive

Staff are very courteous and efficient. They put our 2 rooms next to each other without me having to ask. Rooms were excellent, bed and pillows were very comfortable. Rooms and bathrooms were very clean, and shower was very good. Close to tube station and other amenities. I fully recommend Park Plaza London Park Royal and will stay there again when I am in London.
Stayed 1 night in Jul 2025

8/10 Good

Iliana, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice hotel. Breakfast was decent. The piccadilly line for Park Royal station was closed for the weekend, so travelling into Central or to Wembley was a little more challenging than expected. No reflection on the hotel, more the location is something to mindful of. Otherwise, would stay here again no problem.
Stayed 2 nights in Jul 2025

8/10 Good

Dominique

Stayed 1 night in Jul 2025

8/10 Good

Turkay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent hotel to stay

Parking available when we arrived. Breakfast was lovely. Staff were friendly and knowedgable when providing travel advice for getting out and about. Room was clean, quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, located really close to the Tube Station. Hotel is clean and tidy. Rooms are comfortable, clean and modern. Good amenities in the hotel. Staff friendly and professional.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus.. easy to drive to, great onsite parking and location for tube. Family room clearly booked for 3 was only made up with 2 beds. Very quick to move to alt room but should have been done ready anyway. Shower didn’t drain and carpet already wet from previous occupant. Bitten in leg twice. Breakfast was chaos. Ran out of milk. Servers were promising replacement forks, clothes to dope spill but nothing appeared and had to sort ourselves.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Abbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy

Lovely stay with my daughter when visiting for concert, impressed with nice modern bedroom And technology with fresh clean touches
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with modern rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive for what it is but that’s the same as all the hotels in Wembley. The location is a good choice for the stadium 2 minutes walk to the tube station. Very clean rooms and staff were really helpful and couldn’t do enough for you.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Plaza Park Royal

Parking is limited and managed by Ringo. Has to be renewed daily since maximum duration allowed is only 23hrs. Several cars parked on double reds outside the hotel due to lack of parking space risking fines.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 6 nights in May 2025

2/10 Terrible

Charlotte

Travelled with partner
Disliked: Staff & service
DO NOT BOOK THROUGH EXPEDIA!!! In event of a shock family emergency I needed to amend my booking, I used expedias customer support and was ensured I could change my dates easily although after many weeks of back and forth emails they gave up on my request after ‘non compliance’ from the hotel itself. Expedia should not advertise hotels on their site which cannot simply change a hotel date for 10 days in advance. we lost £230 due to Expedia and this hotels in ability to assist and support their customers. In future I will not be using Expedia again and have been taken advantage of in a hard time for me and my family.
Stayed 1 night in May 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here, very friendly staff who were happy to help with anything. I was given a free upgrade and was very happy in my air conditioned room this week during the heat wave!
Stayed 2 nights in Jun 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good, room was clean and comfy and the staff there are so polite and friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, would recommend

Lovely hotel and good location for wembley visit
Stayed 1 night in Jun 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel was chosen due to its transport links to Crentral London. It was 30 mins on tube (Park Royal tube station is opposite the hotel - accessed via an under pass). Everywhere we wanted to visit was located along the Piccadilly Line and easily accessible. The staff were incredibly polite and welcoming throughout our stay. It is a very modern hotel with interesting lighting throughout, e.g, dark corridors with bright orange lighting to indicate each room number, digital lighting in the room. The room was modern and bright. Two complimentary bottles of water on arrival and everything we needed for an overnight stay. The bed was very comfortable. The only issue we had with the room was the bathroom. It was an interesting design with no main door. There was a sliding door which you move one way to use the toilet and the other way to use the shower. This left a large vanity area. Unfortunately the shower drainage could not cope after only one shower and the water overflowed into the main bedroom, leaving the bathroom under water! It’s unusual in a wet room to not have an additional drain outside of the shower cubicle area. I reported this to reception in the morning. The only way this stay could have been improved would have been to have breakfast as part of the rate.
Stayed 1 night in Jun 2025