Stayed in the family room which was massive, kids well impressed as much better than the Holiday Inn the night before! Went down to the bar and 2 free adult drinks, bonus! Ordered room service, 2 pizzas, one gluten free, and both were delicious d 10% off, more bonus! Fridge with water and milk in, great service from all staff we encountered. What's not to like ? We'll definitely use again on future trips to London. 45 min to the centre from West Ruislip tube ( 12 min away) Breakfast was outstanding also. Service person s friendly. Very impressed.