Harbour Hotel Richmond

4.0 star property

Photo gallery for Harbour Hotel Richmond

Indoor pool
Lobby
Meeting facility
Terrace/patio
Exterior

Popular amenities

  • Gym
  • Parking available

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪6 min drive‬
  • Twickenham Stadium
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

Room options

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Double Room

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Richmond

With a stay at Harbour Hotel Richmond in Richmond (Ham, Petersham and Richmond Riverside), you'll be a 3-minute walk from Richmond Park and 5 minutes by foot from Thames River. .This spa hotel is 5.8 mi (9.4 km) from Kensington High Street and 7.6 mi (12.2 km) from Hyde Park.

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 6 min drive - 2.7 km
  • Twickenham Stadium - 6 min drive - 3.3 km
  • Syon Park - 9 min drive - 4.7 km
  • Hampton Court Palace - 15 min drive - 8.6 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Georgian hotel with a full-service spa and a fitness center
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this Georgian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at The Gate, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 872 reviews
Rating 8 - Good. 258 out of 872 reviews
Rating 6 - Okay. 115 out of 872 reviews
Rating 4 - Poor. 65 out of 872 reviews
Rating 2 - Terrible. 27 out of 872 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mrs Julie horsted

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Shame the weekend was ruined.rubbish being collected at 3am noise from upstairs all nt long..builders doing maintenance at breakfast time.. what was surprised to be a special weekend really was not..
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness
We ate in the gate restaurant, the food was great 😊 however the check in staff neglected tell us that the outside seating area
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good as were the rooms (didn’t eat in the restaurant). Location was perfect, very close to Richmond Park and a short walk into the village. Minor points for improvement were: wardrobe shelves were dusty; tea making area did not have a plug socket there (just a hole in the back of the cupboard); no spare loo roll. Parking was right outside but paid for via a 3rd party company (the hotel next door had complimentary parking if you stay there). But overall, 4oo5 stars.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and love it every time. The beds are so comfortable that we bought one for home!! Staff always friendly. Food amazing. Gorgeous rooms. I always recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MICHAIL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
If you know your food avoid the restaurant
Stayed 3 nights in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if you want to visit Richmond and Richmond Park. The staff were friendly. The room was nice but a little tired.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel with nice interior
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great room, service at the restaurant wasn't great

The room was lovely and I even received an upgrade! Very clean place and a modern feel. The only thing to let things down was both my evening meal and breakfast I had to wait a while to be seated when it wasn't busy, I was extremely disappointed at breakfast that there was no hot food available and opted to go elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

ROSIE

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of charm.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome restaurant on site. The food was incredible and drinks were better. Staff is friendly and eager to help. Pool and spa are great bonuses
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Liked: Cleanliness
A very cute hotel. The thing we didn’t like there was only 1 bath towel and 1 wash cloth for 2 people.
Stayed 2 nights in Mar 2025

10/10 Excellent

S

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely dinner at the Gate restaurant, loved my bedroom and the massive bathroom. Staff was friendly. Didn't like the layout, lots of corridors which did wonders for my steps, spent a lot of time going around in a circle. I also had a great spa treatment.
Stayed 1 night in Mar 2025

10/10 Excellent

Leah Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Stayed 1 night in Mar 2025

10/10 Excellent

Beau

Liked: Cleanliness
Stayed 1 night in Mar 2025