Harbour Hotel Richmond

4.0 star property

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Exterior
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Parking available

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪6 min drive‬
  • Twickenham Stadium
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Richmond

With a stay at Harbour Hotel Richmond in Richmond (Ham, Petersham and Richmond Riverside), you'll be within a 5-minute drive of Thames River and Royal Botanic Gardens, Kew. .This spa hotel is 5.8 mi (9.4 km) from Kensington High Street and 7.6 mi (12.2 km) from Hyde Park.

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 6 min drive - 2.7 km
  • Twickenham Stadium - 6 min drive - 3.3 km
  • Syon Park - 9 min drive - 4.7 km
  • Hampton Court Palace - 15 min drive - 8.6 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Georgian hotel with a full-service spa and a fitness center
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this Georgian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at The Gate, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 850 reviews
Rating 8 - Good. 252 out of 850 reviews
Rating 6 - Okay. 112 out of 850 reviews
Rating 4 - Poor. 64 out of 850 reviews
Rating 2 - Terrible. 26 out of 850 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Stayed 1 night in Mar 2025

10/10 Excellent

Beau

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Jayne

Liked: Staff & service, property conditions & facilities, room comfort
Hotel very nice but pay for parking very expensive over night which is nearly 18 pounds ( terrible) facilities were very busy no space in hottub so couldn't get full experience not able to use spa past 11 am on your checkout day and as you cant check in till 3 on rhe day of your visit. This doesn't even give you 24hrs use of spa
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Richmond. My fiancée enjoyed the spa / pool while I was at meetings.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff, location service and spa all amazing.
Stayed 1 night in Mar 2025

8/10 Good

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel in an ideal location
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

louise

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Location great,easy access to station

Reception staff friendly and helpful. Interior of hotel quirky and fun. Loved the guest cat.Lovely pool,busy at times. Hot tub and spa tub outside,so not ideal in winter. Mislabelled food at breakfast led to me being exposed to gluten , which caused a nasty reaction . Venue apologised, though I feel they need to pay attention to their food labelling.Its in a great location. Be aware there are lifts,but not all floors serviced by them .Liked the potential access to mini bar and free gin in the room. Quirky books to look at too.Rooms comfortable,but in my case ,no view. Top marks to the staff who were clearly passionate about their job . I would return,but would not use the restaurant.
In room
Guest cat
Nearby view
Stayed 1 night in Feb 2025

8/10 Good

June

Stayed 1 night in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Victoria

Stayed 1 night in Feb 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for a stay in Richmond. The staff is very friendly and the restaurant and lounge were lovely to eat and hang out in.
Stayed 16 nights in Jan 2025

6/10 Okay

MOHAMAD

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very hot room despite fully opened windows
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Stayed 4 nights in Jan 2025

10/10 Excellent

Jenny

Stayed 1 night in Jan 2025

6/10 Okay

Ciara

Stayed 2 nights in Jan 2025