Safestay London Kensington Holland Park

4.0 star property

Photo gallery for Safestay London Kensington Holland Park

View from room
Interior detail
Terrace/patio
Exterior detail
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
holland Park, London, England, W8 7QU
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Design Museum
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Bed in 15-Bed Mixed Dorm Shared Bathroom

7.0 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 1
  • 15 Twin Bunk Beds

Bed in 21-Bed Mixed Dorm Shared Bathroom

8.0 out of 10
Very good
(6 reviews)
  • 43 sq m
  • Sleeps 1
  • 20 Twin Bunk Beds

Bed in 13-Bed Mixed Dorm Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 13 Twin Bunk Beds

Bed in 10-Bed Mixed Dorm Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Park view
  • Sleeps 1
  • 10 Twin Bunk Beds

Bed in 4-Bed Mixed Dorm Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

Bed in 6-Bed Mixed Dorm Shared Bathroom

  • 10 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Bed in 15-Bed Mixed Dorm Ensuite

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Sleeps 1
  • 15 Twin Bunk Beds

Bed in 12-Bed Mixed Dorm Ensuite

  • 26 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Bed in 9-Bed Mixed Dorm Ensuite

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 1
  • 9 Twin Bunk Beds

Quadruple Room Shared Bathroom

  • 15 sq m
  • Park view
  • Sleeps 4
  • 4 Large Twin Bunk Beds and 1 Twin Bed

Twin Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Twin Room Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Triple Room Shared Bathroom

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

4-Bed Family Room Shared Bathroom

  • 15 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

Triple Room Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Bed in 12-Bed Mixed Dorm Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Bed in 9-Bed Female Dorm Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 1
  • 9 Twin Bunk Beds

Bed in 18-Bed Mixed Dorm Shared Bathroom

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Park view
  • Sleeps 1
  • 18 Twin Bunk Beds

Double Room Ensuite

  • Park view
  • Sleeps 2
  • 1 Queen Bed

Bed in 6-Bed Female Dorm Ensuite

  • Sleeps 1
  • 6 Twin Bunk Beds

4-Bed Family Room Ensuite

  • Sleeps 4
  • 4 Twin Beds

21-Bed Private Room Shared Bathroom

  • Sleeps 21
  • 20 Twin Beds and 1 Large Twin Bed

Bed in 13-Bed Female Dorm Ensuite

  • Sleeps 1
  • 13 Twin Beds

Bed in 12-Bed Male Dorm Shared Bathroom

  • Sleeps 1
  • 12 Twin Beds

Bed in 3-Bed Female Dorm Ensuite

  • Sleeps 1
  • 3 Twin Beds

Bed in 4-Bed Female Dorm Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Twin Beds

Bed in 3-Bed Female Dorm Shared Bathroom

  • Sleeps 1
  • 3 Twin Beds

Bed in 2-Bed Female Dorm Ensuite

  • Sleeps 1
  • 2 Twin Beds

Bed in 2-Bed Female Dorm Shared Bathroom

  • Sleeps 1
  • 2 Twin Beds

18-Bed Private Room Shared Bathroom

  • Sleeps 18
  • 18 Twin Beds

15-Bed Private Room Ensuite

  • Sleeps 15
  • 15 Twin Beds

15-Bed Private Room Shared Bathroom

  • Sleeps 15
  • 15 Twin Beds

13-Bed Private Room Ensuite

  • Sleeps 13
  • 13 Twin Beds

12-Bed Private Room Ensuite

  • Sleeps 12
  • 12 Twin Beds

12-Bed Private Room Shared Bathroom

  • Sleeps 12
  • 12 Twin Beds

10-Bed Private Room Shared Bathroom

  • Sleeps 10
  • 10 Twin Beds

9-Bed Private Room Ensuite

  • Sleeps 9
  • 9 Twin Beds

6-Bed Private Room Ensuite

  • Sleeps 6
  • 6 Twin Beds

6-Bed Private Room Shared Bathroom

  • Sleeps 6
  • 6 Twin Beds

Similar properties

About the area

London

A stay at Safestay London Kensington Holland Park places you in the heart of London, within a 15-minute walk of Kensington High Street and Kensington Gardens. .This family-friendly hotel is 1.3 mi (2.1 km) from Hyde Park and 2.4 mi (3.8 km) from Marble Arch.

What's nearby

  • Holland Park - 1 min walk - 0.0 km
  • Design Museum - 5 min walk - 0.4 km
  • Kensington High Street - 6 min walk - 0.6 km
  • Portobello Road Market - 12 min walk - 1.0 km
  • Kensington Gardens - 13 min walk - 1.2 km

Getting around

  • High Street Kensington Station - 10 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 63 min drive

Restaurants

  • ‪Megan's on the High Street Restaurant - ‬6 min walk
  • ‪GAIL's Bakery - ‬6 min walk
  • ‪The Design Museum Kitchen - ‬4 min walk
  • ‪Samad Al Iraqi Restaurant - ‬7 min walk
  • ‪Burger & Lobster - ‬5 min walk

About this property

Safestay London Kensington Holland Park

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.. This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff..#This property is closed from November 5 2020 to December 31 2020 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): Dining venue(s). Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in. Guests under age 18 staying in a Mixed Dorm room type must be accompanied by an adult over 18 staying in the same room. Families with children younger than 16 must book a private room. Each booking is subject to a maximum 14 day stay period. Guests cannot book another stay due to start within 14 days of their check-out date.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.
Make yourself at home in one of the 331 guestrooms. Complimentary wireless internet access is available to keep you connected.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary manager's reception is offered each day.
Safestay London Kensington Holland Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Games
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not accept student cards as valid identification at check-in.
Guests under age 18 staying in a Mixed Dorm room type must be accompanied by an adult over 18 staying in the same room. Families with children younger than 16 must book a private room.
Each booking is subject to a maximum 14 day stay period. Guests cannot book another stay due to start within 14 days of their check-out date.

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Safestay London Kensington Holland Park Hostel
Safestay Holland Park Hostel
Safestay London Holland Park
Safestay Hostel
Safestay
Safestay London Holland Park Hostel

Safestay London Kensington Holland Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Anne

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Abbey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bedbugs. they had bedbugs. i am covered in bites. also the power socket at my bed didnt work for my entire trip. despite asking the front desk for help, they offered no alternatives and the socket was never fixed over my multiple night stay. however the location in the park is beautiful and its not far from the high street kensington tube station
Stayed 3 nights in Sep 2025

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room, bedbugs and bathroom disgusting.
Stayed 2 nights in Sep 2025

8/10 Good

Carol Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were very nice and helpful. I felt safe here as this was my first hostel experience which I was extremely anxious about but i have been put right at ease. Met some lovely people here as well. The location is ideal, very good bus links into Central London. Tube station within walking distance and theres shops everywhere for essentials, all within walking distance.
Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Average Stay – Basic but Not Comfortable

Overall, my stay at this hostel was pretty average. The facilities are basic, nothing particularly noteworthy. Unfortunately, it wasn’t very comfortable—I struggled to sleep because guests would come into the room making a lot of noise late at night. The breakfast offered (a croissant, ham, and coffee for £8) wasn’t very nourishing or good value. If you’re looking for a place just to crash for a night or two it’s fine, but don’t expect much in terms of comfort or atmosphere.
Stayed 5 nights in Aug 2025

4/10 Poor

Ruth

Stayed 1 night in Sep 2025

6/10 Okay

Faith

Liked: Amenities
Beautiful setting. Convenient location. Seemed clean however I woke up on the morning after my first night covered in about 20 bug bites clearly from something in the bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one night stay

Really enjoyed my stay. I did have a 4 bed dorm to myself so not sure what it would have been like if I'd have shared as this was my first hostel experience. Staff were really nice and the facilities were great. Nice surroundings and very chilled vibe. Would definitely stay again
Stayed 1 night in Aug 2025

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hostile

This was the most horrible place I have ever stayed at. The staff were rude and arrogant. And I did not appreciate them at all. I do not recommend them at all.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect! Fantastic from start to finish
Stayed 2 nights in Aug 2025

8/10 Good

amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good time

Stayed 1 night in Aug 2025

4/10 Poor

Tracey A

Stayed 9 nights in Aug 2025

4/10 Poor

Tracey A

Disliked: Cleanliness
From the night I arrived, I kept getting bug bites while in the reception area and bathroom. I reported it to the staff and send photos of the bites as they suggested to management. Didn’t hear anything for two days. I was scratching so badly and couldn’t sleep well because of the bites and woke up in the middle of the night to find a huge bed it crawling on my shirt. I immediately went to reception to report it and they assigned me a new bed in the same room. I assumed they would fumigant or take down the curtain next to my bed which I told them I suspected was were the bugs were living. Later that night when going to bed, I noticed they had assigned the bed to someone else and the curtain was still up. So they clearly don’t care about addressing the issue properly. I suspect they also have bugs in the reception area too as anytime I send along a wall, I had several new bites. I learned to sit in the middle of the room after that. Management didn’t apologize for the trouble. Besides the biting issue which turned my dream vacation to London into a nightmare, the wi-do didn’t reach the room in which I was staying so had to stay near reception tk use it. Mark on the staff was very nice and quite helpful through my ordeal. Had breakfast one morning and that was good. Property is quite and occasional the opera next door has a performance and you can hear it from the courtyard. Great location and easy to reach bus lines and tube stations. Was able to go over all the city from here
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for parks and recreation
Stayed 6 nights in Aug 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Yangsong, Bellaire

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It’s not hotel. It’s more like an upgraded camp side. You have to buy bath towels, shampoo, soap, etc from them.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Fair price
Stayed 1 night in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor service and loud

The floor made our socks black. We had to wait ages for someone to be able to check us in. So loud, we stayed in a 3 bed room with only one other room above us but the doors slam at every open, meaning each time the room upstairs decided to go out and back in again (which was a lot), it was heard throughout the night.
Stayed 2 nights in Aug 2025

8/10 Good

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rats around the rooms

Worst place to stay.
Stayed 1 night in Aug 2025