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Sapphire Hotel

3.0 star property

Photo gallery for Sapphire Hotel

Front of property
Lobby
Property grounds
Triple Room, Private Bathroom
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Hyde Park
    ‪13 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

7.6 out of 10
Good
(44 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is NZ$98
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About the area

London

Located in London (Hammersmith), Sapphire Hotel is within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This hotel is 2.3 mi (3.7 km) from Royal Albert Hall and 2.9 mi (4.7 km) from Hyde Park.

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 12 min drive - 4.0 km
  • Hyde Park - 13 min drive - 4.3 km
  • Oxford Street - 15 min drive - 7.9 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • GAIL's Bakery
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Reviews

Sapphire Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 114 out of 1000 reviews

Reviews

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

helle filskov

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Felix Fernando

Stayed 2 nights in Aug 2025

6/10 Okay

Yuliana

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
El área super bien ubicada , solo se escuchaba demasiado ruido de las otras habitaciones ,la alfombra demasiado sucia y vieja , los baños tienen moho , pero es una opción barata y bien ubicada , tienes que cargar tus maletas por unas escaleras muy angostas y no hay personal que te ayude .
Stayed 3 nights in Aug 2025

8/10 Good

Helena

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was good for what we needed
Stayed 2 nights in Jul 2025

8/10 Good

Benko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

ekaterina

Disliked: Property conditions & facilities
Hi, There was water coming from the ceiling one of the nights, the bathroom was flooded and I couldn't sleep. Requested a refund for one night but still didn't hear from hotel. Please get in touch!
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great hotel for my little business stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy stay, clean, quiet and friendly. The local area can get quite busy, but there's decent food options around and some pubs and coffee shops. Very near Westfield. the owners/management are always friendly and welcoming, and go out of their way to accommodate any requests. would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tsvetalina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Dorothy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

HASRET CAN

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business travel

Friendly Staff and quick check-in. I will go back for business travel in the future. Close to the metro and many options around for eating. Safe area for solo travelers,
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad Nouman Tayyab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

8/10 Good

Lok Vin

Travelled with group
Liked: Cleanliness, staff & service

Alright

It was alright
Stayed 1 night in Jul 2025

6/10 Okay

zak

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room was not worth the money carpet was dirty marks Tv didn’t work Bathroom smelt very bad Night staff was not helpful after I complain about noisy neighbours above banging and jumping around until 11am
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
…
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Travelled with family
Damp smell in room and noisy room above all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location.Great for a short stay.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t complain for the price. Good location, friendly staff, and clean.
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate facilities , comfortable room , just really hot in the warm weather
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good price and the room good. A comfy bed, good shower, kettle and a fan in the room. All we needed. We would use again. Good location if watching a show at the Apollo.
Stayed 1 night in Jun 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The proerty was affordable and perfectly located for riding The Tube, dinning, shopping and laundry.
Stayed 13 nights in Jun 2025

10/10 Excellent

Pierce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The management of the hotel was prompt and clear and the stay was very good.
Stayed 2 nights in Jun 2025