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W12 Rooms

4.0 star property

Photo gallery for W12 Rooms

Deluxe Double Room (If extra bed required contact Hotel)
Reception
Front of property – evening/night
Staircase
Single Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
54 Uxbridge Road, London, England, W12 8LP
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Shepherd's Bush Empire
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LCY-London City)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

9.2 out of 10
Wonderful
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Triple Room
Star Hotel
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • Extra beds/cots
4.5 out of 5, Wonderful, 714 reviews
The price is NZ$171
includes taxes & fees
5 Jan - 6 Jan 2026
Star Hotel

About the area

London

With a stay at W12 Rooms, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This guesthouse is 2.7 mi (4.4 km) from Marble Arch and 2.9 mi (4.7 km) from Hyde Park.
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What's nearby

  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Westfield London Shopping Centre - 5 min walk - 0.4 km
  • Shepherd's Bush Empire - 6 min walk - 0.5 km
  • Holland Park - 10 min walk - 0.9 km
  • Kensington High Street - 17 min walk - 1.4 km

Getting around

  • Shepherd's Bush Station - 2 min walk
  • Shepherd's Bush Underground Station - 2 min walk
  • London City Airport (LCY) - 64 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Central Bar (Wetherspoon) - ‬1 min walk
  • ‪Ben's Cookies - ‬5 min walk
  • ‪KFC - ‬2 min walk

About this property

W12 Rooms

Guesthouse with a 24-hour front desk, 5-minute walk to Westfield London Shopping Centre
W12 Rooms offers 19 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
This smoke-free guesthouse has 4 floors in 1 building and offers bellhop services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's porter/bellhop service is available 8 AM to 6 PM.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London

W12 Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were incredibly helpful. Perfect location as was close to subway to easy to get around
Stayed 2 nights in Sep 2025

8/10 Good

Beki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property on the west side of London. Very convenient to the underground (when it’s not on strike). The staff were very helpful with luggage, suggestions and making cab arrangements. My single room on the front side of the hotel was a little noisy, but nothing that earplugs couldn’t handle. There was a very strong young man on site to handle the ridiculously heavy luggage that I brought. Fairly priced and convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary Joy

Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Liked: Staff & service
Staff were nice but the room was a bit tired looking and run down. There were a few stains and the A/C unit, fan, and television did not work properly. Hotel is nice but feels like a sketchy area
Stayed 1 night in Aug 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay, lovely room with everything we needed, clean, comfortable, perfect location next to the tube station and all the local shops plus shopping centre. The staff were wonderful!!!! We will definitely stay again!!!!! What a find! Thank you!
Stayed 1 night in Aug 2025

8/10 Good

Rehana

Stayed 1 night in Aug 2025

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really helpful staff, lovely clean comfortable room. Bit noisy from the street, but we are in London so cannot expect Silence. Great location for the tube
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic! The location couldn’t have been better – less than 100 meters from the station. Check-in was quick and easy, and they were kind enough to let us leave our bags the next day while we went shopping. We booked this stay after a trip to Wembley and it was absolutely perfect. The room was lovely – far nicer than we expected for the price we paid. Great value and highly recommended!
Stayed 1 night in Aug 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little hotel close to a tube station and the Westfield mall. The room was clean and the staff were friendly and made the check in process easy. There was some construction while we stayed which created some noise and disturbance but was in the process of being completed
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025

6/10 Okay

Ian Carlo

i like that its close to a underground and overground station, westfield london and a walking distance to notting hill. not fan of the AC temp as its not consistent with air flow, shower head is not working properly
Stayed 3 nights in Aug 2025

2/10 Terrible

Leona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has gone downhill since I last stayed in 2019. There were stains EVERYWHERE. On the curtain, on the bed runner, the carpet. There were brown stains on the grout in the bathroom and the bathroom hardware was rusted. The towels were haphazardly thrown on the bed and they were a dingy light grey color. It was obvious the towels were originally white. Even the key card had stains on it and looked like it's been through better days. I looked at a total of 3 rooms and they were all in the same condition. I could not book another hotel fast enough!
Stayed 8 nights in Jul 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super convenient to shepherds bush underground station. It is just a little noisy due to being on such a busy road and so close to the mall.
Stayed 1 night in Aug 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy little place.

Stayed before and the staff were just as pleasant last time as this. Steep steps over four floors make it not great for people with mobility issues but this wasn’t any trouble for us. Clean room and bathroom. Small, quiet fridge in the room. Complimentary water and tea/coffee. Excellent location for Shepherd’s Bush tube and overground. Westfield shopping centre with good amount of restaurants a two minute walk around the corner.
Ignore the bag 😉
Stayed 1 night in Jul 2025

10/10 Excellent

Hakim

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book W12 Rooms again. Very friendly staff and quick service. Room was lovely and the bed was so comfortable. There’s a shop literally next door for all groceries, etc The tube is just across the road so it was perfect location for us going to Wembley to see Oasis. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned daily and the staff went above and beyond for us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel in Shepherd's Bush!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like staying with family! Staff are lovely!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay every time!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star service from a 3-star hotel. Faultless!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025