Unfortunately, this is the worst hotel I have ever stayed in. The manager was exceptionally rude and stated that if I wanted to change rooms, I would first have to check out and then accept whatever alternative they chose to offer.
The room itself was in an unacceptable condition. The window did not close properly, making the room both cold and very noisy. The sink was cracked down the middle, and the wallpaper was peeling extensively throughout the room.
Despite raising a formal complaint, head office has failed to respond for over two months, which demonstrates a complete lack of customer care.
I would strongly advise anyone to avoid staying here under any circumstances.