Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
70 Shudehill, Manchester, England, M4 4AF
  • Place, AO Arena
    ‪8 min walk‬
  • Place, Deansgate
    ‪9 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Minifridge)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Club Suite, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Manchester

With a stay at Crowne Plaza Hotel Manchester City Centre by IHG, you'll be centrally located in Manchester, within a 10-minute walk of Deansgate and AO Arena. .This hotel is 1.3 mi (2 km) from Canal Street and 1.6 mi (2.6 km) from University of Manchester.

What's nearby

  • Manchester Arndale - 7 min walk - 0.7 km
  • Piccadilly Gardens - 7 min walk - 0.7 km
  • AO Arena - 8 min walk - 0.7 km
  • Deansgate - 9 min walk - 0.8 km
  • Canal Street - 11 min walk - 0.9 km

Getting around

  • Shudehill Station - 3 min walk
  • Manchester Victoria Station - 7 min walk
  • Manchester Airport (MAN) - 34 min drive

Restaurants

  • ‪Lower Turks Head - ‬2 min walk
  • ‪The Angel Pub - ‬2 min walk
  • ‪Jack In The Box - ‬1 min walk
  • ‪Hare & Hounds - ‬2 min walk
  • ‪Cafe North - ‬1 min walk

About this property

Crowne Plaza Hotel Manchester City Centre by IHG

Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 228 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at Glasshouse, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Manchester? This hotel has 7459 square feet (693 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glasshouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 19.00 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1011 reviews
Rating 8 - Good. 277 out of 1011 reviews
Rating 6 - Okay. 71 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Stayed 2 nights in Feb 2026

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service, clean room and perfect location.
Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, great service from the staff and the extra benefits of a club room are definitely worth the extra. Will stay again!
Stayed 1 night in Jan 2026

8/10 Good

lisa

Liked: Staff & service, amenities
Good location
Stayed 4 nights in Jan 2026

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, amenities
Lovley stay, welcoming and friendly, clean
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfirtable room, great location ,good breakfast .Parking available across road .
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Very good. Breakfast excellent.
Stayed 1 night in Jan 2026

4/10 Poor

Mohammad

Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, great location
Stayed 1 night in Jan 2026

8/10 Good

TAMMI

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, great location and great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay at the Crowne Plaza. The room was bigger than we expected, very clean and quiet. Staff were friendly and attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room exceptionally clean, breakfast was decent and staff very friendly. Hannah on reception was excellent. The room itself did not have great lighting and seemed a little dark. That is the only criticism I have.
Stayed 1 night in Jan 2026

6/10 Okay

Mike

Liked: Staff & service
No coffee making facilities in the riom
Stayed 3 nights in Jan 2026

6/10 Okay

Caroline

Travelled with group
Liked: Amenities
The bed sheet was stained. There was a rip in the duvet cover. The shower gel bottle was empty. The chair in the room was threadbare. The tea bags/sugar were not replenished. I stayed a total of 3 nights. Staff were friendly. Breakfast was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steph

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room, great staff, easy location
Stayed 2 nights in Jan 2026

10/10 Excellent

Claudiu Florin

Business traveller
Liked: Cleanliness, staff & service
Parking yes
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the Crowne Plaza. Good location with access to cafes and restaurants nearby. We enjoyed the Club Lounge for a quick bite in and coffee in the morning. The room was clean, but some of the furniture had significant staining and should be cleaned or removed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Johniën Melkiades

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was very good and the staff os friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley Twigg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean and comfortable mattress
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean. Great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness
Room was large but a bit dated. Some of the fixtures were beat up, bed a bit springy and TV a bit old with no SMART functionality. Hotel well located and overall average for the price
Stayed 2 nights in Dec 2025

8/10 Good

Latheesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, clean and spacious. Service was however a little slow. Overall we definitely would return. However, the breakfast on the first day was lovely with plenty of warm fresh options. In the second morning it was so busy the staff couldn’t keep up, there was hardly any hot food options and when they did replenish they’d replenish one thing so we had to wait to get a a full breakfast which in turn meant most of the breakfast was cold. There was no glasses for any juice and no cups for coffee or tea. They eventually brought out some paper cups but this is very poor service for this type of hotel.
Stayed 2 nights in Dec 2025