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The Alan

4.0 star property

Photo gallery for The Alan

Restaurant
Interior detail
Exterior
Meeting facility
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
18 Princess Street, Manchester, England, M1 4LG
  • Place, Piccadilly Gardens
    ‪4 min walk‬
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Deansgate
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

View all photos for Classic Double Double

Classic Double Double

Classic Double Double

8.0 out of 10
Very good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room 1

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room 1

  • Sleeps 2

View all photos for Classic

Classic

Classic

8.4 out of 10
Very good
(87 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature

Signature

9.2 out of 10
Wonderful
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe

Signature Deluxe

Signature Deluxe

9.6 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe Room

  • Sleeps 2

View all photos for Signature Suite

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

  • Sleeps 2

View all photos for Signature Room

Premium bedding, in-room safe, desk, laptop workspace

Signature Room

  • Sleeps 2

View all photos for Classic Double Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double Room

  • Sleeps 4

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About the area

Manchester

With a stay at The Alan, you'll be centrally located in Manchester, just a 4-minute walk from Canal Street and 6 minutes by foot from Piccadilly Gardens. .This hotel is 0.4 mi (0.7 km) from Deansgate and 0.7 mi (1 km) from University of Manchester.

What's nearby

  • Manchester City Hall - 1 min walk - 0.2 km
  • Piccadilly Gardens - 4 min walk - 0.4 km
  • Canal Street - 5 min walk - 0.4 km
  • Manchester Central Convention Complex - 6 min walk - 0.5 km
  • Deansgate - 6 min walk - 0.6 km

Getting around

  • St Peters Square Station - 2 min walk
  • Manchester Manchester Oxford Road Station - 7 min walk
  • Manchester Airport (MAN) - 23 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The Gallery Café - ‬1 min walk
  • ‪The Waterhouse - ‬2 min walk
  • ‪The Old Monkey - ‬2 min walk

About this property

The Alan

The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 137 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 719 out of 1265 reviews
Rating 8 - Good. 304 out of 1265 reviews
Rating 6 - Okay. 142 out of 1265 reviews
Rating 4 - Poor. 62 out of 1265 reviews
Rating 2 - Terrible. 38 out of 1265 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Taslima

Liked: Cleanliness, staff & service
best stay! clean comfy and easy!!
Stayed 1 night in Dec 2025

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location hotel. Lots of options for breakfast. Staff friendly and helpful. Hotel room on the ground floor was noisy (Christmas party in the basement went until midnight) and a little empty. Bathroom was large but cold, and hot water hard to adjust. Beds small being doubles but the room could have accommodated much bigger for customer comfort. Parking not too far but not easy to drop bags and go and park. Overall good hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the shower was brilliant, options of rainfall and hand held versions. Breakfast was second to none, such a good variety of options.
Stayed 1 night in Dec 2025

8/10 Good

Ella

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

MR A J

Disliked: Cleanliness, property conditions & facilities, room comfort
We arrived for our stay, having arranged a room upgrade separately after receiving an offer from the hotel. We were then advised on check in that they could not honour that upgrade due to over booking and we would be allocated our original room type. Fair enough. The lobby and shared areas of the hotel all seemed nice with a modern design as expected from the photos on the hotel profile and we were expecting our room to be to a similar standard. Unfortunately this was not to be. The room was was incredibly dated, and up on the higher floors with only a tiny window mostly blocked by a stone balustrade. The floor squeaked, exposed wiring was visible, old fixtures had just had a quick lick of paint, tacky LED lighting surrounded a ceiling fixture which was covered in dust. Bits of grout were missing in the bathroom with gaps around flush plates. Plaster was cracked in many places. All in all, nothing like you would expect from the pictures. Just very dated and very hastily refurbished at some point with very little maintenance in the meantime. Hotels.com and the staff of the hotel were helpful in agreeing to cancel our booking and issue a refund as they were unable to offer a room to a better standard. This left us facing the expense and stress of having to book another room elsewhere at very short notice, costing an absolute premium.
Stayed 2 nights in Dec 2025

8/10 Good

Ana, Phoeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

MR MARK

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room, breakfast and staff. Couple mins from town and train station.
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Dec 2025

10/10 Excellent

kate

Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cleaned and tidy .. comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff let us check in on arrival before noon. Outstanding quality and value of breakfast. Huge room; nice to have a bath not just a sower.
Stayed 1 night in Dec 2025

6/10 Okay

larra

Travelled with partner
Liked: Cleanliness, amenities
Review of The Alan Hotel The hotel was presented to a high standard of cleanliness, and the staff were consistently courteous, attentive, and helpful. However, several aspects of the stay were disappointing. The £30 small pizzas were burnt on the underside while remaining undercooked on top, which was unacceptable given the price point. Additionally, the pillow provided in the room was noticeably worn and in need of replacement. Aside from these issues, the overall experience was satisfactory.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked Classic room, got upgrade on check in, great service from Jeff on reception
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

My boyfriend and I loved the aesthetic of this hotel! Great location. Would def stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Nov 2025

10/10 Excellent

James, NEWCASTLE

Stayed 1 night in Dec 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great sized room, friendly staff and a lovely style of decor. Fantastic location for many sites and the tram network.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff very friendly and efficient. Great touches to the room including the Bluetooth speaker and the ability to cast to the TV. Comfortable bed. Lovely selection of tea, coffee and biscuits. Breakfast was amazing, so much on offer and very high quality. Will definitely be back as we're in Manchester regularly. Great location too. Love the decor.
Stayed 1 night in Dec 2025

2/10 Terrible

Amy

We stayed in a classic room and it was awful.
Stayed 2 nights in Nov 2025

6/10 Okay

Nathan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location and lobby are good, the room was extremely dated. We were put on the top floor in an accessible room which was very warm even with the AC set to low. If you used the shower the entire bathroom floor was then soaked and you had to go to the toilet or brush your teeth in a puddle. Amenities were limited, the room was small and the value for money was poor.
Stayed 1 night in Nov 2025

10/10 Excellent

VINCENT

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Great Staff.
Stayed 1 night in Nov 2025

2/10 Terrible

Natalie

Stayed 1 night in Nov 2025