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Best Western New Kent Hotel

3.0 star property

Photo gallery for Best Western New Kent Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Jesmond Dene Park
    ‪7 min walk‬
  • Place, Freeman Hospital
    ‪17 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪19 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

With a stay at Best Western New Kent Hotel, you'll be centrally located in Newcastle-upon-Tyne, within a 10-minute drive of St. James' Park and Quayside. .This hotel is 0.7 mi (1.1 km) from Jesmond Cricket Ground and 0.9 mi (1.4 km) from Jesmond Dene Park.

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.6 km
  • Exhibition Park - 16 min walk - 1.4 km
  • Freeman Hospital - 17 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 19 min walk - 1.6 km
  • Northumbria University - 3 min drive - 1.6 km

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪The Lonsdale - ‬7 min walk
  • ‪Dabbawal Jesmond - ‬10 min walk

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 482 reviews
Rating 8 - Good. 220 out of 482 reviews
Rating 6 - Okay. 71 out of 482 reviews
Rating 4 - Poor. 21 out of 482 reviews
Rating 2 - Terrible. 8 out of 482 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and there were two pillows. Thought the breakfast could have had more options.
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Staff & service
Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
Stayed 2 nights in Sep 2025

8/10 Good

claire

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

martin

Liked: Staff & service
Front of house was very nice, respectful. The food and hygiene was great to.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for 1 Night we found the staff very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Elaine

Liked: Staff & service
Hotel is a bit dated and with no elevator. The room was exceptionally hot with no a/c or fan facility and once the window was opened it became too noisy from the road. Sleeping was very uncomfortable due to this. The Indian restaurant facility was exceptional
Stayed 2 nights in Aug 2025

10/10 Excellent

ziv

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs M

Stayed 4 nights in Jun 2025

10/10 Excellent

Judith

Travelled with partner
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Stayed 1 night in Jun 2025

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really tired inside, sink was grimy and shower was falling down. There is ‘liquid soap’ in the shower but no shampoo or conditioner etc. the staff were absolutely lovely. The room was grim to be honest, but if you want a cheap room to get your head down, it’s okay. Just remember your toiletries!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at this hotel for business Great for our price range a d comfort
Stayed 1 night in Jun 2025