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Four Points Flex by Sheraton Newcastle

3.0 star property

Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double

Efficient Double

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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  • Business services
4.1 out of 5, Very good, 1,080 reviews
The price is NZ$128
includes taxes & fees
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Leonardo Hotel Newcastle

About the area

Newcastle-upon-Tyne

A stay at Four Points Flex by Sheraton Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Bigg Market. .This hotel is 0.2 mi (0.3 km) from Newcastle-upon-Tyne St. Nicholas' Cathedral and 0.3 mi (0.5 km) from Castle Keep.

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 3 min walk - 0.3 km
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.7 km
  • Chinatown - 8 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Newcastle Tap - ‬3 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪Tickets - ‬3 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪The Bridge Hotel - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 98 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Newcastle-upon-Tyne? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 247 reviews
Rating 8 - Good. 76 out of 247 reviews
Rating 6 - Okay. 23 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service
The room was fresh and looked new, I had a window looking on to Newcastle and the bed was comfortable, the hotel felt like a premier inn upgraded for a lower price. The staff were polite and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitri

Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Stayed 1 night in Dec 2025

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent location, comfortable bed, clean, secure. The shower was a bit small. We had a room with a double and 2 bunks. All of us over 6ft. For the price, no complaints
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Stayed 1 night in Nov 2025

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service
Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower.
Stayed 1 night in Dec 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Staff were excellent. We couldn’t praise them enough. This is a basic level hotel but the staff made it! We had an issue and the staff sorted it very well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Floor to ceiling windows
Room with a view
Stayed 7 nights in Nov 2025

10/10 Excellent

Derek

Stayed 2 nights in Oct 2025

6/10 Okay

Neil

Disliked: Staff & service
Lalala
Stayed 1 night in Dec 2025

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
The hotel is very clean. The room was small but cozy. Tea and coffee making facilities. Our room overlooked the station. It was nice hearing the trains. Very close to central areas and Quayside. Saw a car park at the station but not sure of the price. Friendly reception staff. Value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Reception staff very helpful. Room excellent
Stayed 1 night in Nov 2025

6/10 Okay

Kamya

Liked: Staff & service
Disliked: Cleanliness, amenities
the bathroom was really dirty upon arrival; staff were kind
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Bobbi

Stayed 1 night in Nov 2025

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, staff & service
Friendly staff, nice room although as a wheelchair user the red cords didn't reach the floor.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kev

Stayed 2 nights in Nov 2025