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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property

Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby lounge
Exterior
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪16 min walk‬
  • St. James' Park
    ‪7 min drive‬
  • Quayside
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the area

Newcastle-upon-Tyne

With a stay at Holiday Inn Express Newcastle Gateshead by IHG in Newcastle-upon-Tyne (Swalwell), you'll be a 1-minute drive from Intu and 6 minutes from Chinatown. .This hotel is 4.3 mi (6.9 km) from St. James' Park and 4.4 mi (7.1 km) from Tyne Bridge.

What's nearby

  • Intu - 16 min walk - 1.4 km
  • Castle Keep - 6 min drive - 6.5 km
  • The Glasshouse - 7 min drive - 6.8 km
  • St. James' Park - 7 min drive - 5.5 km
  • Quayside - 7 min drive - 7.1 km

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪YO! Sushi - ‬17 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk
  • ‪IKEA Restaurant - ‬13 min walk
  • ‪Buffet King @ Metro - ‬18 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel with free breakfast, near Intu
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 134 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Newcastle Gateshead by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Great Room louge - This lobby lounge specializes in international cuisine and serves dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room louge

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walk in shower! USB by bed. Good breakfast. Very clean, great.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stopover

We stayed here for the third time in a few years and on the whole we were happy with it. The receptionist wasn't very friendly on our arrival and we felt unwelcome which isn't usual for here. Although the room had a fan and the curtains had been closed it was still very warm indeed. The fan was so noisy we had to turn it off during the night in order to get to sleep so it was very hot. We took the duvet out of the cover in order to be a bit cooler. The bed seemed smaller in width than I remember it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yang

Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Stayed 3 nights in Jun 2025

8/10 Good

HARRY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just fine the staff was polite and caring there was nothing to dislike a great stay this was the second time at the hotel and will be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

james

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room car
Stayed 1 night in Jun 2025

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Hojjat

Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room, comfortable and clean. Liked the breakfast options. Liked the staff.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 1 night in May 2025

6/10 Okay

Hock Chuan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel room reasonable size facility very good for accessibility to town centre. It could be better if there was an offer for room slippers as I feel the carpet in my room wasn't very clean and I feel very uncomfortable walking barefoot in the room. Room 312 .
Stayed 2 nights in May 2025

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

4 night stay

We were greeted on arrival by a friendly employee who handled our check-in efficiently and quickly giving us all the information we needed. Our room smelt fresh and was spacious and very clean. We found the bed comfortable, but missed that it was not kingsize. Breakfasts were buffet style and there was sufficient choice but there could have been more flexibility over rhe offering ( only scrambled egg for example). Overall, it was good value and met all needs.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little Hoilday Inn Express

Lovely staff, that was start to finish. Everyone friendly, helpful and courteous. Would stay here again. Thank you.
Stayed 1 night in May 2025

6/10 Okay

Nathan W

Stayed 5 nights in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 1 night in May 2025

10/10 Excellent

mr peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where it was situated close to metro centre Gateshead
Stayed 1 night in May 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet hotel witbin striki g distance of central Newcastle
Stayed 1 night in May 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marica

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Bang on
Stayed 1 night in May 2025