Sandman Signature Newcastle Hotel

4.0 star property

Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby
Hallway
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪2 min walk‬
  • University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Northumbria University
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

8.2 out of 10
Very good
(72 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle-upon-Tyne

With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and within a 5-minute drive of Quayside. .This hotel is 11.1 mi (17.8 km) from Beamish Open Air Museum and 0.1 mi (0.2 km) from Chinatown.

What's nearby

  • St. James' Park - 2 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km
  • Utilita Arena Newcastle - 16 min walk - 1.4 km
  • Quayside - 19 min walk - 1.7 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Shearer's Sports Bar & Lounge - ‬2 min walk
  • ‪The Strawberry - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Alsham Lebanese Restaurant - ‬3 min walk
  • ‪Spot White Snooker Club - ‬4 min walk

About this property

Sandman Signature Newcastle Hotel

Hotel with a restaurant, steps from St. James' Park
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1015 reviews
Rating 8 - Good. 266 out of 1015 reviews
Rating 6 - Okay. 140 out of 1015 reviews
Rating 4 - Poor. 79 out of 1015 reviews
Rating 2 - Terrible. 40 out of 1015 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a bit tight that they charge you for a bottle of water when the hotels not cheap
Stayed 1 night in Jun 2025

10/10 Excellent

Rowan

Stayed 1 night in Jun 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Very nice inside with good quality bathroom, bed area, tv, kettle & fridge.
Stayed 1 night in May 2025

4/10 Poor

Darren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was damaged, condition of the walls and areas in the room was poor. Holes and dents in the walls. Shower took over 5 mins to get warm no air conditioning and kitchen facility had chips in the worktops. Very disappointing. Don’t think I’ll be stopping again.
Stayed 5 nights in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Odd room on stairwell. Room was nice enough inside, more pillows needed on bed. We were on the first floor so you could hear a fan or something going most of the night Huge bed, nice bathroom
Stayed 1 night in Jun 2025

8/10 Good

Conor

Liked: Cleanliness
Great location comfy bed little bit warm could be doing with ac and would have liked to have Netflix or something on the telly other than normal tv
Stayed 3 nights in Jun 2025

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited from Glasgow for Sam Fender at St James park. Stayed here before because of how close to the stadium it was and it never disappoints. Staff are great, rooms are a good size. Could maybe do with a little rejuvenating but that’s the only complaint about the place.
Stayed 2 nights in Jun 2025

8/10 Good

Jill

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1 lift out of service making the trip to 7th floor a chore. Breakfast was only ok, had better on previous stays
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Raymond

Stayed 4 nights in May 2025

4/10 Poor

Karl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.
Stayed 1 night in May 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great value for a junior suite which was brilliant with a teenager and a small dog.
Stayed 1 night in May 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Parts of the hotel are looking a little tired. Bed was comfortable the bathroom was small. Breakfast was OK but little thing such as no teaspoons available was not good )bacon was nice). Good view from our room.
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good and cheap stay
Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient

Chose this location for the kitchenette.
Stayed 5 nights in May 2025

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Stayed 1 night in May 2025

10/10 Excellent

Arron

Stayed 1 night in May 2025

8/10 Good

marilees

Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Lovely hotel, made special by the fabulous views of St James's Park.
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025