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Sandman Signature Newcastle Hotel

4.0 star property

Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Reception
Breakfast, lunch, dinner served; Fusion cuisine
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(85 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | Accessible bathroom

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Maldron Hotel Newcastle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,111 reviews
The price is NZ$168
includes taxes & fees
22 Mar - 23 Mar
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and a short 4-minute drive from Quayside. .This hotel is 0.1 mi (0.2 km) from Chinatown and 0.2 mi (0.4 km) from System.

What's nearby

  • St. James' Park - 1 min walk - 0.2 km
  • Chinatown - 2 min walk - 0.2 km
  • The Gate - 3 min walk - 0.3 km
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Wings - ‬3 min walk
  • ‪ZAAP Thai Street Food - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
we got an accessible room which we didnt want
Stayed 2 nights in Dec 2025

8/10 Good

Donna

Liked: Cleanliness, amenities
Great central location and good facilities but the room was small and in need of some tlc.
Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

4/10 Poor

Shona

Liked: Staff & service
Disliked: Cleanliness
Dirty - dust everywhere. No pillow protectors on won’t stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

4/10 Poor

Nazeem

Liked: Cleanliness
The noise from The Stack opposite was unbearable
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
If you want a location which is literally a stone’s throw from NUFC or Newcastle city centre, this is the place. But you get what you pay for.
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Staff & service
Greeted at reception by workmen repairing a leak in the ceiling and another repairing a door. Room was ok but a bit basic for a 4star hotel. Electric heater was either red hot or off. Toiletries limited to body ash. No tissues in the holder. One of the two lifts was out of service, with associated waiting times increased. View over football stadium with quite a bit of traffic noise. Breakfast disappointing, self service buffet style with no fried eggs, fried bread or black pudding. Not too big a deal but I like as surprised that so many items were unavailable despite to restaurant not being that busy.
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

6/10 Okay

Seema

Travelled with family
Liked: Staff & service
The room needed decorating. The music in the bar went on very loudly until after midnight. There wasn’t a quiet bar or restaurant to eat or drink in. Appreciate there was football on but I could see a lot of families and the bar was not suitable with the extremely loud music
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a junior suite which we didnt really make use of the facilities but it was clean and a good size. Water in the shower wasnt very hot the next morning but ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Great room, staff were brilliant and helpful, breakfast was lovely
Stayed 1 night in Dec 2025

4/10 Poor

Kirsty

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Booked a suite for 2 adults (which was for a family of 4). The suite was tired, the windows were dirty and the toilet roll holder was hanging off. The kitchen equipment was certainly not for a family of 4. Went to reception to express our concerns and were moved to a different room. Unfortunately it wasn’t a suite, but a studio. Even though we were charged extra to move there. The room was clean, but the towels were stained. The shower pretty much flooded the bathroom every time we used it, so had to request fresh towels every day. The phone in the room also wasn’t working so we had to ask at reception each day for the towels. Only one lift was working for the duration of our stay - and another guest said it has been out of order since June!! Not what you would expect from a 4 star hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Sheila

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Wade

Liked: Staff & service, property conditions & facilities, room comfort
Very expensive breakfast
Stayed 1 night in Dec 2025

8/10 Good

paul

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Junior suite was very nice. Handy to have a fridge and cooking facilities. Right across from the stadium and about 10 minutes walk from the train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025