Book Hyatt Hotels Playa del Carmen accommodation from NZ$445

Very good

If you’re a first timer for all inclusive, adult only resorts, this is the place for you. With several restaurants and bars on the property, a huge pool, a cafe, a buffet for anytime of the day, a spa, a sushi bar upstairs with another pool, a 24/7 gym, and an open beach front, you cannot go wrong with Wyndham Alltra at Playa del Carmen. The staff are extremely friendly and attentive to your needs. Service was excellent with food, drinks, and housekeeping. Right on the shoreline, you’re a one minute walk away from the famous “5th Avenue” for entertainment and shopping. The neighbourhood is quiet during the day and lively at night. Great programming with dance lessons, salsa making, games, karaoke and so forth. Some downsides include the constant sargassum (seaweed) that washes up on the shore every day. The smell can get a bit bad and can be a bit of an eyesore, but for my partner and I, it wasn’t a dealbreaker. Resort staff are constantly cleaning it and there is plenty of beachfront on other properties nearby to enjoy the view. Another downside we experienced was the lack of money exchange. While everyone should be prepared to exchange their currency to either Mexican pesos or American dollars, there were limited options on exchanging for smaller denominations which is critical if you are tipping. Otherwise, the rooms were prepared and maintained beautifully, the food was great and we had no issues nor did we get sick. Would visit again for a second time!

Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations.

This was our second straight year there. Loved it even more. They’ve so much work on renovations. Like the tubes/slides, the buffets, restaurants, ice cream shop, etc. We’ll go back again.

I love the animals♥️ Being able to go farther into the ocean would be nice, to swim in larger waves.

Very clean and the staff were great! I would say the resort felt closer to a 4 star vs 5 but it was great value for the price and they had amazing shows in the evening (like the fire show). We had a great time.