Staff in the breakfast bar were helpful and friendly.
The hotel is dated and worn out. The reception is faux-industrial, that is, the roof tiles taken out, everything painted black and effect coming from the exposed air ducts and wiring.
In the room, the laminate is peeling off the chipboard fittings, with piles of wood dust below the desk, presumably from where others had kicked the back of the covered wall whilst sitting there.
The black laminated floor in the room was swept but unwashed. Bed covers were clean but the headboard worn and the mattress is shallow and uncomfortable. There is a pod bathroom in the room into which you step up into. It was worn and dated.
The theme seemed to be pitched at Reading Festival goers. Even the wash soaps.
Not a comfortable business hotel. It’s not cheap.