See all properties
Save

The Ritz-Carlton, Tokyo

5.0 star property

Photo gallery for The Ritz-Carlton, Tokyo

Exterior
Lobby
Lobby
Lobby
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Tokyo Midtown, 9-7-1 Akasaka, Minato-ku, Tokyo, Tokyo, 107-6245
  • Place, Tokyo Midtown
    ‪1 min walk‬
  • Place, Roppongi Hills
    ‪8 min walk‬
  • Place, Tokyo Tower
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Club lounge access (Carlton)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Club lounge access (Carlton)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • City view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Club lounge access

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 King Bed, Club lounge access

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Room, 2 Double Beds (View)

Room, 2 Double Beds (View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 2 Double Beds

Club Suite, 2 Double Beds

Club Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 100 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Indoor pool, open 6:30 AM to 9:30 PM, pool loungers
Four Seasons Hotel Tokyo at Otemachi
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 403 reviews
The price is NZ$1,629
12 Feb - 13 Feb
Four Seasons Hotel Tokyo at Otemachi

About the area

Tokyo

With a stay at The Ritz-Carlton, Tokyo, you'll be centrally located in Tokyo, steps from Tokyo Midtown and within a 5-minute walk of 21 21 Design Sight. .This luxury hotel is 0.1 mi (0.2 km) from Suntory Museum of Art and 0.3 mi (0.5 km) from National Art Center, Tokyo.

What's nearby

  • Tokyo Midtown - 1 min walk - 0.0 km
  • National Art Center, Tokyo - 6 min walk - 0.5 km
  • Roppongi Hills - 8 min walk - 0.7 km
  • Tokyo City View - 11 min walk - 1.0 km
  • Tokyo Tower - 5 min drive - 2.0 km

Getting around

  • Shimbashi Station - 3 min drive
  • Roppongi Station - 6 min walk
  • Haneda Airport (HND) - 43 min drive

Restaurants

  • ‪DEAN & DELUCA Cafe - ‬5 min walk
  • ‪The Ritz-Carlton The Lobby Lounge & Bar - ‬1 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪鈴波 - ‬3 min walk
  • ‪伊吹うどん - ‬5 min walk

About this property

The Ritz-Carlton, Tokyo

Luxury Tokyo hotel connected to a shopping center, steps from Tokyo Midtown
The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 245 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 60-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Héritage by Kei Kobayashi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Héritage by Kei Kobayashi - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Towers - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge and Bar - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Hinokizaka - This restaurant specializes in Japanese cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (JPY 8,000 per night; includes in/out privileges)
  • Valet parking on site (JPY 8,000 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 to 10,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Héritage by Kei Kobayashi
  • Hinokizaka
  • The Lobby Lounge and Bar
  • Towers

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Azure 45 restaurant is closed on Tuesdays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25056.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 20000 per night
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 to 10000 per person
  • Self parking fee: JPY 8000 per night (in/out privileges)
  • Valet parking fee: JPY 8000 per day
  • Rollaway bed fee: JPY 25056.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 4 years old are not allowed in the swimming pool, and guests under 15 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

The Ritz-Carlton, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 482 out of 622 reviews
Rating 8 - Good. 110 out of 622 reviews
Rating 6 - Okay. 19 out of 622 reviews
Rating 4 - Poor. 8 out of 622 reviews
Rating 2 - Terrible. 3 out of 622 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. It was low occupancy, so we got upgraded to the 52nd floor. Could see Mt. Fuji at sunset in the distance
Stayed 1 night in Oct 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,
Stayed 3 nights in Oct 2025

10/10 Excellent

Nurgis

Stayed 4 nights in Sep 2025

8/10 Good

Etsehiwot

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel lobby is clean and modern . The staff members are very nice. The room and whole way carpet is old and musty. They need to get rid of carpet in hotel rooms . Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely wonderful, the view, the service, the experience. Totally worth the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Yasuko

Stayed 4 nights in Jun 2025

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes this place special is an incredible unwavering culture of service. If there is anything they can do to make their guest comfortable they will not hesitate to do it. Great place to spend a work or vacation stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

jody

Stayed 7 nights in Jul 2025

10/10 Excellent

Nawaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

lara

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property perfectly located in the heart of the city. Service was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karim

Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friend of the staff and willingness to go the extra mile to make you happy
Stayed 2 nights in May 2025

8/10 Good

Magdalena

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Qingxia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Amenities, property conditions & facilities
It is a fantastic place to stay in central Tokyo and especially wonderful with all Christmas decorations and of course the service is impeccable.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Great location, room. Breakfast buffet
Stayed 4 nights in Dec 2024

10/10 Excellent

Imee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Understanding it was a during the new year holiday/ extremely busy- still waited a LONG time for any service. Will not be returning to this ritz. Should have stuck with the Four seasons
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 4 nights in Nov 2024

10/10 Excellent

Mamata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024