The Star Hotel

3.0 star property

Photo gallery for The Star Hotel

Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Exterior
Reception
Daily buffet breakfast (GBP 9.95 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪5 min walk‬
  • Mayflower Theatre
    ‪14 min walk‬
  • Southampton Cruise Terminal
    ‪3 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. .This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.2 km
  • Mayflower Theatre - 14 min walk - 1.2 km
  • Southampton Cruise Terminal - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 885 reviews
Rating 8 - Good. 315 out of 885 reviews
Rating 6 - Okay. 142 out of 885 reviews
Rating 4 - Poor. 73 out of 885 reviews
Rating 2 - Terrible. 56 out of 885 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with old style gated lift very cute!! Breakfast very reasonably priced and delicious .Staff friendly & had a hairdryer at reception when needed. Hotel is surrounded by bars/restaurants and 2 minutes walk to all the shops.Handy it has its own carpark too!! Will definitely be going back !
Stayed 3 nights in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
The included Breakfast was very good. The beds were very comfortable. The staff was helpful and kind.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

Small dirty room , mould and rust in the shower. No cold water pressure and tap loose in basin..tv very poor signal. Overall probably the worst place I have stayed in. Floor on first floor over looking car park with rooms opposite on higher floors yet I had no curtain for privacy and used the bathroom without a light switched on!!
Stayed 2 nights in Mar 2025

6/10 Okay

Paramveer

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in the middle of Southampton

The hotel is very well situated. Surprisingly really quiet. The room was comfortable. The shower was great. The lift is old fashioned and pretty funky. A great experience. All staff members are very pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Good value stay in an interesting building

At a similar price to a chain budget hotel I decided to take a risk and go for this instead as this landmark building in the centre of Southampton looked like an interesting choice. It is an old building and a bit dated in parts but it was clean and comfortable and the staff were all friendly and helpful. There was also a decent and good-value breakfast. It made for a more interesting stay than an anonymous chain and was a bargain for the price. I'd happily stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service
Very good value hotel in the centre of Southampton. The building is dated and visibly worn. However, rooms are spacious and clean, there is a desk for working and free WiFi. Good breakfast with friendly service. Rooms at the back of the hotel quite noisy at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Stayed here quit often over many years, will say I think the overall experience is getting better each time. Lovely comfy bed, nice hot shower, staff really good and location is great for the centre of Southampton. Doesn't try to be something it isn't regarding star rating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Mohammed

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Francis

Business traveller
Liked: Cleanliness, staff & service
Needs some TLC as its very old. But the bed was comfortable and the room was big. the price was good and there was hot water for a shower at 6am
Stayed 1 night in Feb 2025

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean hotel
Stayed 1 night in Feb 2025

8/10 Good

Gareth

Stayed 1 night in Feb 2025

8/10 Good

Gareth

Liked: Cleanliness, amenities
Large room. Handy location right in the centre. Bit run down in places but good value. Can be quite noisy, could hear staff talking loudly very early in the morning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline C

Liked: Cleanliness, property conditions & facilities, room comfort

Quaint

A small quaint hotel in the middle of Southampton. Great breakfast available. Lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

The staff where no ce
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Very central, clean and friendly hotel
Stayed 1 night in Feb 2025

8/10 Good

XinJun

Stayed 1 night in Feb 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025