Theater District luxury accommodation

Staff were friendly enough but my room wasn’t the cleanest. Attention to detail was missed with marks and sellotape all over the door and a discoloured toilet seat and weak shower. The bed was clean, however, I did have to request the sheets to be changed by the 4th night.

Hotel was clean and centrally located rooms were very small but adequate Breakfast was typical of hotel breakfasts. Good experience

Yes

I appreciate it is a historic building but the room was in desperate need of an update. Pillows were good, mattress was uncomfortable, and bathroom was awful. Especially the dirty shower curtain and shower head.

Nice location clean hotel friendly staff

Great hotel!! Staff was amazing! I had a corner room with a fabulous view of Times Square. I flew in from Louisiana and wasn’t accustomed to the chilly temperatures. I called the front desk to inquire about the heater in my room and was told it wasn’t on due to it not being winter but they immediately offered to bring me two extra comforters that were perfect. Also, there’s no microwave nor refrigerator in the room. You can’t bring leftovers from dining into your room to store or warm up later. Overall, you’re walking distance to all the hot spots in New York. I did get a Lyft to visit the 911 Memorial and I got one for Top of the Rock only because I didn’t want to walk in the rain but I walked back. The hotel is beautiful. Really enjoyed my stay.