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Aparthotel

Randor Residence Tokyo Suites

3.0 star property

Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub
Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | In-room dining
Family Suite, 3 Bedrooms | Living area
Reception
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Ueno Park
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area

Family Suite, 3 Bedrooms

  • 82.0 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33.0 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • Studio
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • Studio
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • Studio
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the area

Tokyo

With a stay at Randor Residence Tokyo Suites in Tokyo (Arakawa), you'll be within a 5-minute drive of Sensoji Temple and Ueno Park. .This aparthotel is 3.4 mi (5.4 km) from Tokyo Skytree and 3.4 mi (5.5 km) from Tokyo Dome.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Ueno Park - 3 min drive - 3.5 km
  • Ueno Zoo - 3 min drive - 2.8 km
  • Sensoji Temple - 4 min drive - 3.4 km
  • Tokyo Skytree - 6 min drive - 5.4 km
  • Tokyo Dome - 7 min drive - 6.4 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪甲州屋酒場 - ‬5 min walk
  • ‪すき家 - ‬4 min walk
  • ‪TRATTRIA SUN - ‬1 min walk
  • ‪COFFEE BATTERY - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and washing machines, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Randor Residence Tokyo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 217 reviews
Rating 8 - Good. 56 out of 217 reviews
Rating 6 - Okay. 35 out of 217 reviews
Rating 4 - Poor. 12 out of 217 reviews
Rating 2 - Terrible. 15 out of 217 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
Stayed 4 nights in Apr 2025

10/10 Excellent

gabriela, Yuba City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
Stayed 4 nights in Apr 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Niki

Stayed 7 nights in Apr 2025

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Poor conditions of the hall and some items in bad condition inside. The area is not bad but is far from everything. The best thing is de 7 eleven so close.
Stayed 2 nights in Apr 2025

4/10 Poor

Sheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
Stayed 4 nights in Apr 2025

6/10 Okay

John

Stayed 2 nights in Apr 2025

8/10 Good

Ice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, staff not always the friendlist
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Wonderful for family to stay

Stayed 11 nights in Feb 2025

6/10 Okay

Elizabeth

Travelled with group
Stayed 3 nights in Dec 2024

10/10 Excellent

HYUNBEEN

Travelled with group
Liked: Cleanliness, room comfort
전반적으로 깔끔해서 마음에 들었음 12인실이라 그런지 8명이서 사용했는데 넉넉했고, 특히 침대 방을 사용한 친구들 만족도가 높았음 나는 바닥에 요 깔고 자는 걸 좋아하는데 이 쪽 방이 4명 분 요가 깔려서 충분히 넓게 잤음 전자렌지, 전기포트, 냉장고, 전기렌지 등 일반 가정집 정도의 주방 설비는 다 있었고 화장실과 욕실은 분리되어있는 일본식. 체크인/체크아웃 시에도 친절히 안내 받았고, 크게 불편함도 못 느꼈고 친구들 평가도 좋았음. 특히 숙소 바로 앞 길건너에 세븐일레븐, 좀 걸어가면 패밀리마트가 있어서 편의점 순회하기 좋았고 도보로 6분 정도 거리에 마치야 역(치요다 선)이 있어서 아키하바라나 이케부쿠로같은 주요 관광지 방문도 용이한 게 장점. 나리타 공항도 스카이액세스선으로 1번 갈아타면 바로 갈 수 있음. 다음에 또 일본여행을 이 정도 인원으로 온다면 재방문의사 있음
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Anis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Stayed 5 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, room comfort
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

storm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was overall pretty clean. Could’ve used one last quick vacuuming prior to our check in. Kitchen was great and made it easy to save money on eating out. Fridge was nice and cold and freezer made it easy to keep treats frozen. Microwave made it easy to warm up instant rice. I also emailed the hotel 1 month prior to check in as I wanted to have packages delivered there to be held for when I arrive and they graciously allowed me to do so. Only downside was having to walk up a flight of stairs as our room was on the second floor and the elevators only appeared to stop on 3rd floor and above. Overall, the area is great, there’s multiple konbinis within walking distance, with a 711 being directly across the street. Machiya train station is about a 4 minute walk and there are numerous grocery stores within walking distance as well.
Stayed 9 nights in Dec 2024

8/10 Good

Lei S

Travelled with family
Liked: Room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and polite the entirety of the stay. Late checkout of 11:00 was much appreciated and we were allowed to leave our luggage at the hotel until we left later in the evening, meaning we could do some last-minute shopping. The rooms were exactly as advertised with no hidden surprises and well maintained, excellent value. I definitely would stay here again if I ever come back to Tokyo in the future.
Stayed 5 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, room comfort

Overall a good stay.

Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
Stayed 7 nights in Nov 2024

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty and no parking space.
Stayed 1 night in Nov 2024

10/10 Excellent

Alden

Travelled with group
Liked: Room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Stephen Lovell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed for 11 days. Great access to 7/11, train station and restaurants in the area. The hotel staff were friendly and nice. The room I stayed in was a one bed, 3 futon room. The carpet was stained, the futon had stains along with the comforter, the bed mattress had stains. We had a drip bucket right outside our door that was collecting water from thre leaving roof that smelled everyday we passed it. The hot water worked the first day and we called for assistance on day 9 for hot water help, which staff helped with. The bidet was amazing, especially for my mother who is 78 years old. I liked the city advertisements they had at the front desk that showed you how to get to the city and what attractions or food is available and at what time. That was very helpful when figuring out where to travel for the day.
Stayed 10 nights in Oct 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Disliked: Cleanliness
Stayed 14 nights in Oct 2024