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Hilltop Haven

2.5 star property

Photo gallery for Hilltop Haven

Free self-parking
Comfort Studio | Private kitchen
Comfort Studio | Private kitchen
Point of interest
Comfort Studio

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
St Lukes Rd N, Torquay, England, TQ2 5PD
  • Princess Theatre
    ‪5 min walk‬
  • Babbacombe Model Village and Gardens
    ‪3 min drive‬
  • Babbacombe Beach
    ‪4 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, Mobility Accessible

Studio, Mobility Accessible

Studio, Mobility Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Private kitchen

Comfort Studio

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Studio, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Studio

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 40 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Abbey Sands Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (817)
The price is NZ$191
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Abbey Sands Hotel

About the area

Torquay

Located in Torquay (Torquay City Centre), Hilltop Haven is within a 5-minute drive of Princess Theatre and Torquay United FC. .This hotel is 2.1 mi (3.4 km) from Babbacombe Model Village and Gardens and 2.6 mi (4.2 km) from Babbacombe Beach.

What's nearby

  • Torre Abbey Sands - 5 min walk - 0.4 km
  • Princess Theatre - 5 min walk - 0.4 km
  • Inner Harbour - 8 min walk - 0.7 km
  • Babbacombe Model Village and Gardens - 3 min drive - 2.4 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Torquay Station - 17 min walk
  • Exeter (EXT-Exeter Intl.) - 48 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Loungers Visto Lounge - ‬11 min walk
  • ‪Costa Coffee - ‬10 min walk
  • ‪Calypso Coffee Company - ‬12 min walk
  • ‪Rock Garden - ‬12 min walk

About this property

Hilltop Haven

Hotel with free parking, near Princess Theatre
Hilltop Haven offers 25 accommodations with hair dryers and complimentary toiletries. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. 58-inch LCD televisions come with cable channels.

Make yourself at home in one of the 25 guestrooms, featuring kitchenettes with stovetops and microwaves. 58-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room kitchenette
  • In-room microwave

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 58-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 10:00 AM

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Maycliffe Hotel Peymans
The Maycliffe Hotel Hotel
Maycliffe Hotel (Peymans)
The Maycliffe Hotel Torquay
Maycliffe Hotel by Paymán Club
The Maycliffe Hotel Hotel Torquay
The Maycliffe Hotel by Paymán Club

Hilltop Haven Reviews

Reviews

6.8
Rating 10 - Excellent. 39 out of 130 reviews
Rating 8 - Good. 33 out of 130 reviews
Rating 6 - Okay. 21 out of 130 reviews
Rating 4 - Poor. 15 out of 130 reviews
Rating 2 - Terrible. 22 out of 130 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brad

Stayed 1 night in Sep 2024

6/10 Okay

R G R

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauro

Stayed 1 night in Jun 2024

4/10 Poor

Benjamin

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Christell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful stay

Awful shower didn’t work on the sat we had to go out for day without a shower the toilet seat broke on same day No one there to talk to had to keep ringing them to find out what was going on
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
A great hotel 👍
Stayed 7 nights in Jun 2024

4/10 Poor

Derek

Disliked: Staff & service, room comfort
Was initially unable to get in as no one answered the door. Room was dominated by the bed which was to large for the room. Bed was set up in the corner which is not convenient for 70 year olds. These problems aside it was ok for the money. Altercation in the car park on the first night between a drunk couple which got violent a Was also off putting.
Stayed 4 nights in Jul 2024

8/10 Good

Carley

Travelled with group

Pleasant stay friendly staff.

No problems with the stay, tidy room, working shower. Great for a one night stay. Not perfect but you get what you pay for and this was worth the money we paid.
Stayed 1 night in Jun 2024

6/10 Okay

Julio

Travelled with group
Disliked: Amenities
Interesting place is the best word I can use to describe the place. Bed was comfy, bedding and towels were of good quality. Great valeu
Stayed 1 night in Jun 2024

4/10 Poor

Dean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Torquay harbour and has a decent amount of off road parking.
Stayed 1 night in Jun 2024

6/10 Okay

Leon

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marc

Liked: Cleanliness, amenities
The property was cheap and cheerful you get what you pay for. The room was clean and tidy and the bed was comfortable. The staff member i seen briefly on checking in was polite and friendly but didnt really see anyone during my stay.
Stayed 2 nights in May 2024

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Caroline

Liked: Room comfort
Disliked: Staff & service

Good value hotel

Room was ok needs updating, sink taps need attention, cracks in sink and shower tray, but they didn't leak so that was good, perhaps they will get round to it as it looks like there doing bits to hotel.
Stayed 4 nights in May 2024

10/10 Excellent

miswan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location the main door broken and not secured
Stayed 2 nights in Apr 2024

6/10 Okay

Linda

Unfortunately the Hotel is situated uphill and it took me at least 20minutes to get to the harbour on foot, no local buses and I had to get Taxis back to hotel. Also which is not advertised, no alcohol to be consumed on premises.
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money enjoyed my stay which I extended by a day the staff were excellent no problems or complaints
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money relaxing its my second time at the hotel again no problems if anything its better I'll be back in June or July thanks to the team i stayed an extra night
Stayed 7 nights in Mar 2024

2/10 Terrible

louisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lack of security, toilet brush was absolutely soiled, angry patrons that were banging on the wall violently, absolutely horrible me and my friend did not feel safe. It's a stretch to call this place a hotel. Avoid, avoid, avoid
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 7 nights in Mar 2024

6/10 Okay

Christopher

Stayed 2 nights in Mar 2024

2/10 Terrible

Linda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Paper thin walls, creaky floorboards.violent guests..not to us but a fight in the next room at 2.30 am and other shouting at 4.30 am.Hardly any bedroom furniture, loose bathroom taps, but the bed was comfy and the room and linin clean. Will not return under any circumstances and would not recommend. This is more like a hostel than a hotel as there is nobody on site after about 11 pm
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
All good thanks
Stayed 2 nights in Nov 2023

8/10 Good

Yvonne

Stayed 1 night in Oct 2023

4/10 Poor

Sue

Disliked: Staff & service, property conditions & facilities
Very impersonal, miss matched furniture in your room. Needs T L C . Bed was comfortable.
Stayed 3 nights in Oct 2023