Hilton York

4.0 star property

Photo gallery for Hilton York

Double Guest Room with Balcony and Tower View
Reception
Meeting facility
Double Guest Room with Balcony and Tower View
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Accessible Double Room

  • Sleeps 2

Double Room With Sofa Bed

  • Sleeps 3

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Guest Room with Tower View

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Hilton Guest Double Room

  • Sleeps 2

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Guest Room With Tower View And Balcony

  • Sleeps 2

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room With Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

Double Guest Room

8.6 out of 10
Excellent
(49 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Double Bed Guest Room

8.2 out of 10
Very good
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

York

With a stay at Hilton York in York (City Centre), you'll be a 4-minute walk from Shambles and 11 minutes by foot from York Minster. .This hotel is 1.3 mi (2.1 km) from University of York and 2 mi (3.2 km) from York Racecourse.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Pavement Vaults - ‬3 min walk
  • ‪Coppergate Kitchen - ‬2 min walk

About this property

Hilton York

Hotel with a restaurant, 4-minute walk to Shambles
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 278 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we're spotless, Very helpful and friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

8/10 Good

Sarah Josie

Liked: Cleanliness, property conditions & facilities
Clean room, staff is amazing. Out of hotels control, but you can hear everything! Partying doesn’t end until 430 in the morning outside, there’s a huge club a block away and you can hear the music. In the morning as people are waking you can hear convos as if they’re in your room. Again, not the hotels fault.
View from room with balcony
Stayed 1 night in Nov 2025

6/10 Okay

John

Liked: Cleanliness
The hotel feels like one catering for short stay visitors. Probably not expecting repeat business. The staff were generally good with some ‘student type’ exceptions. The room was small with not very effective sound insulation from outside noise. The shower was terrible, very small with barely a trickle of water. The breakfast was very good, and the evening meal was good if a little pricy. The location is excellent within easy access to York centre etc. Car parking is not so good, the hotel parking charges are too high.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great suite great staff
Stayed 1 night in Oct 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness
Location was great
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Brilliant location and lovely clean hotel. Staff are absolutely brilliant and super friendly. Only given 4 stars as was disappointed as stated there is parking. There is a very limited car park and over the 4 days we stayed there we couldn’t get a space. Had to park in public car park across road with an extra £150 costs incurred. Disappointing she. We expected to be able to park. However it is a great hotel and would probably stay again if we come to York again.
Stayed 3 nights in Oct 2025

8/10 Good

Kathy B

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Hilton not in Paris but in York we originally arrived for a sit down before an evening adventure when we entered the room we all took mega bombs in the toilet and afterwards it was like Chernobyl in there RIP toilet as we rested Pepe and Claire and Bean and Keef explored the room and we had an enjoyable time in doing so Claire found kettle and was joyous and bean was being a turnip we later found out bean is sweary and likes to say bad words to Pepe which upset the whole family upon our entry secind time round we pressed a doorbell and someone opened door and that was cool the room had very odd lights and we couldn’t work them out pepe schlaft good but to beans distraught cause he lied and said he had no bed but he had all the bed the little smelly fool now we must talk about Keef’s sleep he was very very angry with the pillows and when we had all awoken he was going mental on them and threatened to drop kick them out of the window on to terrys tower which is haunted Keef and Pepe had a lovely shower but bean smelt really bad Claire was a bit tipsy as she had a glass of wine with her dinner which went straight to her head as she was dancing all night long it was a lovely stay and the biscuits were nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Graham James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for parking, for shops and for attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay from start to finish
Stayed 1 night in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Julian Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel, friendly staff, good breakfast. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Louise

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally situated for exploring York. We have stayed here on 6 occasions and always been impressed with the hotel and staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location is its main asset whichh may reflect the price paid which I felt was a little high. The only complaint would be the noise from the street especially late night early morning
Stayed 2 nights in Sep 2025

10/10 Excellent

Bader

Stayed 2 nights in Sep 2025

10/10 Excellent

M

Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret, Cedar Park

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

MRS ELIZABETH J

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025