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Hilton York

4.0 star property

Photo gallery for Hilton York

Restaurant
Double Guest Room with Balcony and Tower View
Meeting facility
Reception
Double Guest Room with Balcony and Tower View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.6 out of 10
Excellent
(49 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.2 out of 10
Very good
(33 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,441 reviews
The price is NZ$161
includes taxes & fees
18 Jan - 19 Jan 2026
Hampton by Hilton York Piccadilly

About the area

York

With a stay at Hilton York in York (City Centre), you'll be a 4-minute walk from Shambles and 11 minutes by foot from York Minster. .This hotel is 1.3 mi (2.1 km) from University of York and 0.1 mi (0.1 km) from Fairfax House.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Coppergate Kitchen - ‬2 min walk
  • ‪Rustique - ‬1 min walk
  • ‪The King's Arms - ‬3 min walk

About this property

Hilton York

Hotel with a restaurant, 4-minute walk to Shambles
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 282 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Duncan

Liked: Amenities
Excellent breakfast, very helpful and friendly breakfast chef called Shirley, couldn’t do enough. The other members of the restaurant staff were also very friendly and helpful. Reception was very efficient and friendly both on arrival and departure.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a central location for the city.

Great location, really close to the city centre. Well equipped gym and nice bar & restaurant. Breakfast was very good. Great Indian restaurant across the road called 29 Streets. Car park directly opposite made it easy to park when we turned up at 8pm.
Stayed 1 night in Sep 2025

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ended up staying the same time as the US women's rugby team and they gave my 18 month old daughter a standing Ovation along with the team as we were leaving! It was very cute. Hotel staff was friendly and kind. We loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

tarunjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susanne

Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Central to area. Staff were above expectations.
Stayed 4 nights in Aug 2025

6/10 Okay

Roy

Stayed 3 nights in Aug 2025

6/10 Okay

Natalie

Travelled with family
Liked: Property conditions & facilities

Lovely location but not able to contact reception

Lovely location. Reception staff helpful on early arrival to York and we were allowed to store our bags. Unfortunately no fridge in room. Scuffed stained inside of bath. No hair conditioner! Had to get out the shower attempted to call reception and house keeping a few times with no answer. My son had to go down to the reception to ask for some and then it was delivered to the room by room service, this was no good not being able to get ahold of reception or house keeping via room phone let alone not having any in the room in the first place. Very disappointing. Able to also store bags before our departure home.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was terrible. The stuff at the hotel was very rude and ignorant and the room wasn’t up too much round the bath. There was a lot of lime scare. It needs a lot doing to but I wasn’t impressed with the bouncers on the doors. I thought that was very intimidating.
Stayed 1 night in Aug 2025

8/10 Good

Kathie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant on every level, Reception staff friendly and most helpful, room perfect.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was amazing but truthfully the property is old and does not align with the brand.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Guy

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

2/10 Terrible

Shirley

Stayed 1 night in Aug 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Staff & service
The property overall was ok, I booked it for the accessibility to the town. My issue was that I booked a double room with air conditioning and prepaid to make sure it was guaranteed. Upon checking in and settling in the room I noticed there was no air conditioner, when I went to reception to inquire, the concierge told me that for the type of room I had booked, meaning double, it did not come with air conditioner. I checked the booking site and the room is listed as air conditioned. I was lied to and my family and I spent a miserable night unable to sleep or rest due to the room being beyond hot. DO NOT STAY HERE!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
It was lovely. Brilliant location
Stayed 1 night in May 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025