6/10 Okay
Isn
Travelled with family
8 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were very friendly and attentive.
Room was ok but beds were not very comfortable and only came with one low quality pillow. One bed was higher than the other so beds are not standard. A towel rail was missing too. The arms were there but no rail attached to them. Toilet roll holder was broken so couldn’t be used, shower was low pressure or the head was blocked as it was more of a drip than a shower but it was better the second day so presumably they checked it and made it better. Breakfast was very basic and a bit bland. It was continental style The staff were very friendly and attentive and the bar was pretty good and had a pool table and a beer garden although the door to the garden was in need of repair as it was very difficult to open. Parking wasn’t a problem for us as we managed to park in the hotel car park every time we went out and came back. It is an old building and it shows with worn out furniture and creaking floors and stairs which highlighted people walking around near our room. The location was very good for our needs as we had family living within 4 miles and there were plenty of shops and eateries around. The free view on the tv only had 6 or 7 channels the rest were saying no programme available. Standard channels like BBC and ITV etc were not available on freeview so could not even watch the News. The little details, the TV, shower, noise, general repairs required make a difference but overall it was ok and no more than that. Have stayed at much worse.
Isn
Stayed 3 nights in Aug 2025
