4/10 Poor
Frances
Travelled with family and small children
5 Feb 2025
Disliked: Property conditions & facilities
I would have liked to rate this hotel higher but I feel I can’t.
We had issues with the elevators going up to floor four. The doors wouldn’t open and so we would have to go down again and get out on the second floor and then get in another one to get back up to our floor. This happened three times in a row.
The beds are horribly uncomfortable and the pillows are just as uncomfortable. My husband ended up sleeping on the floor for half the night and I was generally just uncomfortable in the beds but it was that or the floor.
The place was generally clean and shower pressure was great. The receptionist was nice but when I phoned down for some milk for a tea, no one answered so I went down to get some but there was one person on the counter and the line had several people in it to check in so I gave up and went back to my room with no milk.
Frances
Stayed 1 night in Feb 2025