The Spencer Hotel by Castle

4.0 star property

Photo gallery for The Spencer Hotel by Castle

Front of property
1 bedroom, in-room safe, desk, laptop workspace
Spencer One-Bedroom Suite Balcony & View
Lobby sitting area
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View map
9-17 Byron Avenue, Auckland, 622
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, North Shore Hospital
    ‪4 min drive‬
  • Place, Eventfinda Stadium
    ‪5 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪32 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Spencer)

  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom (Spencer | View)

  • Sleeps 2
  • 1 King Bed

Twin Room (Spencer | Studio)

  • Sleeps 4
  • 2 Queen Beds

Twin Room (Spencer | Studio | View)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Auckland

Located in Auckland (Takapuna), The Spencer Hotel by Castle is within a 10-minute walk of Shore City Shopping Centre and Takapuna Beach. .This hotel is 0.7 mi (1.1 km) from Bruce Mason Centre and 0.8 mi (1.2 km) from Lake Pupuke.

What's nearby

  • Takapuna Beach - 6 min walk - 0.6 km
  • Bruce Mason Centre - 10 min walk - 0.9 km
  • Takapuna Golf Course and Driving Range - 3 min drive - 2.9 km
  • North Shore Hospital - 4 min drive - 2.2 km
  • Eventfinda Stadium - 5 min drive - 4.7 km

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪MIMOSA - ‬4 min walk
  • ‪Bricks Roastery - ‬5 min walk
  • ‪Basu Lounge - ‬4 min walk
  • ‪Street Organics - ‬2 min walk
  • ‪Wok’n Noodle - ‬4 min walk

About this property

The Spencer Hotel by Castle

Hotel with a seasonal outdoor pool, a quick walk to Takapuna Beach
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
Make yourself at home in one of the 42 guestrooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a hot tub, an outdoor tennis court, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Auckland? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Renovations and closures

The following facilities or services will be unavailable from October 1 2025 to November 1 2025 (dates subject to change):
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October 01 to April 05
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1008 reviews
Rating 8 - Good. 363 out of 1008 reviews
Rating 6 - Okay. 134 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 30 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with comfy beds, easy walk to shops and restaurants. Friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Susitina

Stayed 4 nights in Jun 2025

6/10 Okay

Les and Tina

Travelled with partner
Liked: Amenities
Staff here helpful. Property tired, rooms need upgrading. Location great.
Stayed 8 nights in Jun 2025

10/10 Excellent

Veronica, Rotorua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Great but needs some love ❤️ 😍

Great location, the rooms are tidy and clean but dated. Parking is expensive when you can park on the street for free after hours.
Stayed 2 nights in Jun 2025

8/10 Good

Kerryn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Great location, amazing views, and despite being a little older generally very clean.
Stayed 1 night in May 2025

2/10 Terrible

Marlize

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room nice and quiet.
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

spencer

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness
The view, and access to shops / restaurants was excellent. Room maintenance needs attention. TV not working, several ceiling lights not working. Only two coat hangers in the room wardrobe.
Stayed 9 nights in Apr 2025

4/10 Poor

Nina

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Customer service was terrible, waited 40 minutes at the reception with no staff around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Absence of any functioning restaurant or bar was very inconvenient, and should have been prominently mentioned in any advertising or listing.
Stayed 3 nights in Apr 2025

4/10 Poor

Natasha

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
_
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness
The view!
Stayed 1 night in Mar 2025

8/10 Good

Terry, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel and location. Will stay again. Had two lengthy powercuts during stay and unsure of cause. Emailed manager after stay to confirm but no communication so far.
Stayed 2 nights in Mar 2025