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Best Western on the Avenue

2.5 star property

Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub
Fitness facility
Free daily full breakfast
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
510 Delaware Avenue, Buffalo, NY, 14202
  • Place, Shea's Performing Arts Center
    ‪10 min walk‬
  • Place, KeyBank Center
    ‪6 min drive‬
  • Place, Buffalo and Erie County Naval and Military Park
    ‪6 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Buffalo

With a stay at Best Western on the Avenue, you'll be centrally located in Buffalo, a 5-minute walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and 12 minutes by foot from Kleinhans Music Hall. .This hotel is 1.6 mi (2.5 km) from Buffalo and Erie County Naval and Military Park and 1.8 mi (2.9 km) from KeyBank Center.

What's nearby

  • Shea's Performing Arts Center - 10 min walk - 0.8 km
  • Buffalo Niagara Convention Center - 16 min walk - 1.4 km
  • KeyBank Center - 6 min drive - 3.2 km
  • Buffalo and Erie County Naval and Military Park - 6 min drive - 2.5 km
  • Buffalo Zoo - 12 min drive - 7.9 km

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Twenty Six - ‬5 min walk
  • ‪Taqueria Ranchos Dos - ‬3 min walk
  • ‪Colter Bay - ‬2 min walk
  • ‪Gabriel's Gate - ‬3 min walk

About this property

Best Western on the Avenue

Hotel with free breakfast, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Reviews

Best Western on the Avenue Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 84 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2025

2/10 Terrible

Jilda

Disliked: Cleanliness, property conditions & facilities
The room was horrible, the spiders were all over the place! I found a hair on the bad , not sure if they even changed the bad sheets!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherrye

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property eas junky and needed weeding
Stayed 2 nights in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully recommended
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia, Bronx

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds in our room were missing protective padding on the corners, and as a result, both my sister and I hit our shins multiple times, causing visible bruising and discomfort. This not only created a painful experience, but it also raised serious concerns about the safety standards being maintained at your property. We spoke tona gentleman in managment and he stated he had hit his a couple of times himself and will have aomeone look at it. I told him we were going to an appt. and our personal belongings were not put away. When we returned from appt. ,office was closed. We attempted the next day as well, and management wasn't there. We checked out that day. We believe this issue could have easily been prevented with proper attention to detail and maintenance.
Stayed 2 nights in Jul 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
The room was ok but the front desk and elevators are old and not updated. The room was spacious. It said non-smoking but smelled of smoke so I sprayed the room. Otherwise the room was clean.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hallway on the 3rd floor has an odor. The chairs in the dining area badly need replaced. Bedding could be updated. New pillows
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Liked: Staff & service
An outdated property but service was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Reality

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adarsh

Stayed 1 night in Jul 2025

10/10 Excellent

Lucien

Business traveller
Liked: Cleanliness
Location, ease of check in and out! Comfortable rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a long weekend away. We didn't want to be in the middle of downtown but in walkable distance to restaurants, so this was perfect!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mame Momar Massamba

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ngoc anh

Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was good, needs more fruit options besides, Apple, Banana and Orange
Stayed 1 night in Jun 2025

10/10 Excellent

DEBORAH L

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with family
Overall very good for most of the stay. On Saturday, miscommunication caused stripped beds and delayed on towels request.
Stayed 4 nights in May 2025