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Best Western on the Avenue

2.5 star property

Photo gallery for Best Western on the Avenue

Relax in a spacious room with a large bed, desk, and comfortable armchair.
Welcome to our lobby, featuring a curved reception desk, comfortable seating area, and a stunning chandelier.
Relax in style with a comfortable seating area, flat-screen TV, and elegant reception desk.
Stay fit on the go with our fully equipped fitness center featuring treadmills, stationary bikes, and weight machines.
Enjoy a meal at the central island with bar stools, equipped with a range of appliances and utensils.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪10 min walk‬
  • Buffalo and Erie County Naval and Military Park
    ‪3 min drive‬
  • KeyBank Center
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Enjoy a restful stay in this cozy room with a large bed, bathtub, and separate bathroom.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Relax in a spacious room with a large bed, bedside table, and window with curtains.

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Relax in a stylish room with a desk, flat-screen TV, comfortable chair, and coffee maker.

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, flat-screen TV, and comfortable desk area.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the area

Buffalo

With a stay at Best Western on the Avenue, you'll be centrally located in Buffalo, a 5-minute walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and 12 minutes by foot from Kleinhans Music Hall. .This hotel is 1.6 mi (2.5 km) from Buffalo and Erie County Naval and Military Park and 1.8 mi (2.9 km) from KeyBank Center.

What's nearby

  • Shea's Performing Arts Center - 10 min walk - 0.8 km
  • Buffalo Niagara Convention Center - 16 min walk - 1.4 km
  • Buffalo and Erie County Naval and Military Park - 3 min drive - 2.5 km
  • KeyBank Center - 3 min drive - 2.9 km
  • Buffalo Zoo - 6 min drive - 5.0 km

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Gabriels Gate Restaurant - ‬3 min walk
  • ‪Falley Allen - ‬5 min walk
  • ‪Colter Bay Grill - ‬2 min walk

About this property

Best Western on the Avenue

Hotel with free breakfast, a quick walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and helpful. Breakfast and the selection/options were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service at this hotel. Friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience I have had in a long time. Felt very comfortable, easy check in with friendly staff.
Stayed 1 night in May 2025

8/10 Good

Vali

Stayed 1 night in May 2025

10/10 Excellent

Alexandria

Stayed 1 night in Apr 2025

10/10 Excellent

Erick

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Jules

Great stay
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa b

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

William, Baldwinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean. Pillows were plentiful. Did not like the shower area, because the water pressure was just so-so. Breakfast was plentiful. Staff was courteous. Area was easy access to the places we were visiting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is great, but Simba the parrot(?), who is in the vicinity of 40 years old is spectacular. She greets you in the lobby with a nice nod of the head and was told she wanders the hallways and common areas during the day. I wish I had seen that. It was a great stay
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service, amenities
Was a clean room and building. Nice employees. Very friendly and welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean big rooms.
Stayed 1 night in Apr 2025

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. The breakfast was good. The best thing was the bird 🐦 we were whistling and he would whistle back. He was beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

asif

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in a male attendant at the reception make copy of my ID and credit card. When I object to that, he said that it is their policy. There was no written sign posted on the property articulating such policy. Neither at the time of reservation such policy was highlighted. Anyway that person said when you check out they will give those copies back. When I checked out the next day, the female attendant refused to give back the copies, said they keep it for a month. I walked away fearing identity theft or credit card fraud as this hotel have photo copies of my ID and credit card.
Stayed 1 night in Mar 2025

4/10 Poor

Mayank

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our three-night stay was marred by a complete lack of housekeeping service. Despite three requests to staff, our room was never cleaned. We later discovered we'd been erroneously checked out in their system. This raises serious questions: how could we still access a 'checked-out' room, and why was housekeeping not notified? Furthermore, the room's excessive noise prevented our children from sleeping. Our request for a room change was denied, citing our Expedia booking. Overall, it was a deeply unsatisfactory experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Remberto

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was horrible. No microwave in room, you have to go downstairs to use it. Otherwise it was clean, staff was nice, breakfast was good, a lot of variety. Thanks
Stayed 2 nights in Mar 2025