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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Lobby sitting area
Lobby sitting area
Business centre
Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
601 Main St, Buffalo, NY, 14203
  • Place, Shea's Performing Arts Center
    ‪2 min walk‬
  • Place, Buffalo Niagara Convention Center
    ‪5 min walk‬
  • Place, Niagara Square
    ‪6 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(25 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Lobby
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  • Breakfast included
  • Free Wi-Fi
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  • Air-conditioning
4.5 out of 5, Wonderful, 1,750 reviews
The price is NZ$255
includes taxes & fees
8 Mar - 9 Mar
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About the area

Buffalo

With a stay at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG in Buffalo (Downtown Buffalo), you'll be steps from Market Arcade Building and Buffalo Music Hall of Fame. .This hotel is 0.1 mi (0.1 km) from CEPA Gallery and 0.1 mi (0.2 km) from Road Less Traveled Productions.

What's nearby

  • Chippewa District - 1 min walk - 0.0 km
  • Shea's Performing Arts Center - 2 min walk - 0.2 km
  • Fountain Plaza - 2 min walk - 0.2 km
  • Buffalo Niagara Convention Center - 5 min walk - 0.5 km
  • Niagara Square - 6 min walk - 0.6 km

Getting around

  • Fountain Plaza Station - 1 min walk
  • Buffalo-Exchange Street Station - 18 min walk
  • Buffalo Niagara Intl. Airport (BUF) - 21 min drive

Restaurants

  • ‪Bada Bing - ‬2 min walk
  • ‪Big Ditch Brewing Company - ‬4 min walk
  • ‪Lucky Day Whiskey Bar - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tap House Pub & Grill - ‬4 min walk

About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Hotel with free breakfast, steps from Market Arcade Building
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 16.00 per day (500 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR
Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1010 reviews
Rating 8 - Good. 285 out of 1010 reviews
Rating 6 - Okay. 72 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

6/10 Okay

Randy

Liked: Staff & service
Room required maintenance, and updating for the price.
Stayed 2 nights in Nov 2025

4/10 Poor

Aziz

Room was noisy.
Stayed 1 night in Oct 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
There was no room. This is ridiculous. The hotel claimed that they walked us to another hotel, which was 15 miles away. When we got to that hotel, they apologized and said they told your hotel that they had called them six hours beforehand saying they had no rooms and they couldn’t walk people to their hotel This is absolutely ridiculous considering I’ve already been charged and I’m gonna pay for two hotel rooms that I couldn’t possibly get into Instead of just taking my feedback and discussing it at some meeting, can you please rectify this and give me my money back for Christ sakes
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Staff & service
The staff, especially B.W. was wonderful and went above and beyond to see to our needs!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Kramer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was phenomenal
Stayed 2 nights in Aug 2025

10/10 Excellent

cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 5 nights in Oct 2025

6/10 Okay

Brad

Staff bey nice, especially BW! Had a
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was warming and friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Donn

Stayed 1 night in Oct 2025

2/10 Terrible

Marco

Stayed 2 nights in Oct 2025

6/10 Okay

Amber

Disliked: Staff & service

Great Stay with the Exception of 1 Front Desk girl

Overall, our stay was good — the hotel itself was clean, comfortable, and well-kept. The breakfast was great, and every staff member we interacted with during our four-day stay was friendly and professional… except for the experience when we first arrived. We got to the hotel about an hour before check-in because we were heading to a football game. The woman behind the front desk told us we’d have to wait the hour, which I understood, but when I asked to use the bathroom to get changed, her attitude was rude and dismissive. She spoke under her breath about me, and when I asked what she said, she got defensive and told me she “wasn’t talking to me.” She also told me they “don’t check bags,” but I could “just leave them there,” which didn’t feel secure or professional. She wasn’t in uniform or wearing a name tag and seemed more like she was hanging out than working. Thankfully, we never saw her again, and everyone else at the hotel was wonderful. Still, that first encounter really set a bad tone for the start of our trip.
Stayed 3 nights in Oct 2025

4/10 Poor

Diana

Business traveller
Nice rooms Did not have breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Mia

Stayed 1 night in Oct 2025

10/10 Excellent

Merry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay an excellent experience. They were fantastic. The room was very large and comfortable. All in all, a very good experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, good breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good Location and hearty breakfast included

Very good location, staff was friendly and helpful and a pretty substantial breakfast offering which remained decently stocked even nearing the end of service time. Room was large and comfortable. Hotel itself seems a bit aged , but suited all of our needs for a family gathering and was appropriate for the price we paid.
Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff was super friendly and welcoming! Rooms are spacious and comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel canceled our reservations at 6 pm the night of which left us with no downtown options in Buffalo. They were overbooked. They moved 14 guests to a location outside of downtown which moved all of our plans. Hotel office blamed us for not getting there at 3 pm to confirm room. We had our bags in their office at 1 pm. It was the craziest experience. Hotel didn’t seem to be in great condition and would never trust myself to stay there again knowing what they did to multiple guest who all felt stranded and confused how they would let this happened sold out or not.
Stayed 2 nights in Sep 2025