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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Bar (on property)
Lobby
Meeting facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping

Explore the area

View map
1060 E Genesee St, Syracuse, NY, 13210
  • Place, Syracuse University
    ‪6 min walk‬
  • Place, SUNY Upstate Medical University
    ‪8 min walk‬
  • Place, JMA Wireless Dome
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Syracuse

Located in Syracuse (Eastside), Collegian Hotel & Suites, Trademark Collection by Wyndham is within a 10-minute walk of Syracuse University and Crouse Hospital. .This hotel is 0.6 mi (0.9 km) from SUNY Upstate Medical University and 0.8 mi (1.3 km) from The Oncenter.

What's nearby

  • Syracuse University - 6 min walk - 0.6 km
  • SUNY Upstate Medical University - 8 min walk - 0.7 km
  • JMA Wireless Dome - 16 min walk - 1.4 km
  • Landmark Theatre - 18 min walk - 1.6 km
  • Armory Square - 2 min drive - 2.2 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Harvey's - ‬3 min walk
  • ‪XO Taco - ‬8 min walk
  • ‪Harry's - ‬7 min walk
  • ‪1060 Restaurant - ‬1 min walk
  • ‪Phoebe's Restaurant and Coffee Lounge - ‬5 min walk

About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 73 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a fireplace in the lobby and a ballroom.
Grab a bite to eat at SALT Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Reviews

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1016 reviews
Rating 8 - Good. 214 out of 1016 reviews
Rating 6 - Okay. 176 out of 1016 reviews
Rating 4 - Poor. 98 out of 1016 reviews
Rating 2 - Terrible. 85 out of 1016 reviews

Reviews

8/10 Good

KENT JASON

Stayed 3 nights in Jun 2025

6/10 Okay

Gianluca

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Helpful and Funny

From the moment we walked in the lobby which was later in the evening. We were assisted by a beautiful welcoming woman. She checked us in within seconds. Although the rooms were a bit smaller than we expected, clean and cozy. We had our party of seven which we had two rooms and no complaints. If I had only one thing to say negative was the iron boards covers needs to be changed. We left one of our daughters sneakers and called them and they had them assistant giving info on how to send them a label and they shipped them within three days after our check out. Amazing Supervisor who helped with that situation, warm and polite also extremely humorous. Awesome team there. Okay, I’ve said enough. Overall, I would stay again. Thanks to the staff and Team there.
Stayed 1 night in Jun 2025

10/10 Excellent

William, Largo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephanie at the front desk is the consummate hospitality professional. Amazing personality, wonderful person and very knowledgeable about about the industry.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located to Krause hospital. The staff was very welcoming. The rooms were average. The bar service was a bit slow. All in all, I would say this was an above average hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Enjoyed the stay. Price was reasonable. Staff was delightful. The meal in the restaurant for dinner and breakfast was very good. Would like to see a refrig and microwave in the room especially for one who is a diabetic and needs insulin refrigerated.
Stayed 1 night in Jun 2025

4/10 Poor

John

Liked: Cleanliness, staff & service

Hotel Experience

The staff was very accommodating and helpful. However, the room had no refrigerator for food, the room was 78 degrees upon entry, and only dropped to 74 degrees after the air conditioning was running for almost 24 hours. Also the toilet sits so low in the room I was in, I have never sat so low before. Would not recommend this hotel, and likely will not book a room at this hotel again.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a lot of work, nothing closer to showing pictures
Stayed 2 nights in Jun 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
The bed was listed as a queen but was only a full. The AC didn't lower the temperature despite being on full-time overnight. The floor was moist. And the room had weird smell to it with some type of air freshener trying to cover it up.
Stayed 1 night in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean hotel and the staff was super friendly
Stayed 1 night in Jun 2025

6/10 Okay

Carrie

Stayed 2 nights in Jun 2025

2/10 Terrible

Madelyn

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Barb

Disliked: Amenities
In consistency in rooms. Stayed for 2 nights the previous week and that room was more desirable.
Stayed 2 nights in May 2025

6/10 Okay

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

katrece

Stayed 1 night in May 2025

6/10 Okay

Alex

Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions was that what they were advertising as a queen bed was a full and that furniture was randomly thrown in the space. The desk chair was in the middle of the room because if it was at the desk you couldn’t get to the bed. Tv was very far from the bed. Additionally the AC didn’t work and the shower was full of mold and all complimentary shampoos/body was were empty bottles. The ice machine was broken, the restaurant was not good. I don’t recommend staying here. It’s probably one of the worst hotels I’ve ever set foot inside of.
Stayed 1 night in May 2025

4/10 Poor

Heidi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were polite and helpful. Lobby was nice and food was good at the restaurant. The rooms were run down, musty and dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Zoran

Great breakfast option.
Stayed 1 night in May 2025

6/10 Okay

Aleshya

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
It is a decent enough place to shower and sleep. Although the reviews for the restaurant were poor enough that we didn't dare try it. My only complaint is the quality of the mattresses. Far too firm, without any ability to comfortably cradle pressure points as a side sleeper. Woke up both mornings with some sore spots.
Stayed 2 nights in May 2025

2/10 Terrible

Gregory

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
More like a college dorm bed and room, inadequate for a hotel room! We did not check-in.
Stayed 3 nights in May 2025

6/10 Okay

Kaori

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025