8/10 Good
Scott L., Cave Creek, AZ
7 Apr 2025
Liked: Cleanliness
Forever greateful. GREAT location!
A late review, but.. I want to tell people about the person that helped save my vacation at this time last year. His name is Randy and I'm not sure if he is the owner of this unit, host, or both, but I am forever grateful for his caring attitude and his willingness to help work out a problem not of his making. At this time last year my son & his wife found out their 4th child was on the way -they already had 3 little ones (oldest being 4 yrs.) My wife & I realized they could really use a vacation so we surprised them with a trip to Maui. We had paid for a property on the water near Napili Shores. The NIGHT BEFORE the kids were flying in I got a voicemail telling me that the unit was flooded from the one above it & that they were cancelling our stay. No apologies. No help. No scrambling to help us find something. Nothing. With no notice they blew up our paid for vacation & couldn't care less. The twist? There was no unit above the one we rented. So I scrambled to find ANYTHING that was available that would come close to what we had. I was finding nothing & starting to panic when somehow I found this perfectly located property & Randy. He jumped in, took charge, got the maids to come early, quickly checked us in and helped arrange the payment situation as VRBO does not allow same day bookings. The guy was kind, empathetic & just awesome. We are forever grateful. Wonderful location, large & clean condo, plenty of A/C. Good beds. A little/lot dated, but the location balances out.
Scott L.
Stayed 5 nights in Apr 2024