We stayed at Oasis at Goldspike in Fremont for two nights and booked two rooms. The lobby was clean and cool, but after a certain hour, the main hotel entrance closed, forcing guests to walk through the crowded nightclub with luggage to reach their rooms. The hallways were musty with heavily stained carpets, and upon entering our rooms, one smelled strongly of cigarettes while the other smelled of wet paint.
When we asked for assistance, we were told the hotel was sold out. The receptionist dismissed our concern, saying she hadn’t noticed the cigarette smell, and only offered Lysol wipes and Febreze, which did not solve the issue. The rooms felt unclean, and they did not resemble the photos advertised online—ours appeared much older. Our TV never had a working signal, and when we requested towels, none were ever delivered despite multiple calls over an hour and a half. Without a phone in the room, I had to use my personal phone to contact the front desk, and ultimately we had to dry off with small hand towels.
Overall, the stay was uncomfortable, service was poor, and the accommodations did not match expectations. Unfortunately, I would not return and want to share this so others are aware that appearances can be deceiving