2/10 Terrible
Kelly
5 May 2025
Liked: Cleanliness, property conditions & facilities
Check in: The military agency booked my service. I had a receipt of confirmation. The hotel did not have a reservation for me, and refused to give the “tax exempt” military fare despite presenting military orders.
Parking: My room key did not work at entry scanner. I had to pull the car back around, and go see the desk agent to have fixed.
WiFi: Does not work. When entering my name and room number, it did not work. When I went downstairs to have this fixed, the line of 6 people (only one desk agent present) detoured me. Forget it……
Room service: Requested my room to be serviced with extra regular coffee pods to be left in the room. Neither were provided. I can back to an un-serviced room and zero coffee for the next day.
Kelly
Stayed 1 night in Apr 2025