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Quality Hotel & Suites At The Falls

2.5 star property

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property amenity
Exterior
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Lobby
Wingate By Wyndham Niagara Falls
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 3,235 reviews
The price is NZ$119
includes taxes & fees
12 Jan - 13 Jan 2026
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Maid of the Mist - 7 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1603 reviews
Rating 8 - Good. 364 out of 1603 reviews
Rating 6 - Okay. 342 out of 1603 reviews
Rating 4 - Poor. 236 out of 1603 reviews
Rating 2 - Terrible. 232 out of 1603 reviews

Reviews

10/10 Excellent

Ashwin Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2025

6/10 Okay

Noemi

Travelled with partner
Liked: Staff & service
pros is walkable to the falls
Stayed 2 nights in Aug 2025

4/10 Poor

Alen

Stayed 1 night in Aug 2025

10/10 Excellent

Sangram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and room are good
Stayed 1 night in Sep 2025

8/10 Good

Judith

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Timothy

Travelled with partner
The parking situation is Confusing and some what of a hassle . Things are a little run down . The ice machine on my floor was not working . The maid service was nice and kind .
Stayed 2 nights in Sep 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking limited. We had to park at night At parking garage 3 blocks from hotel. Beds were hard.
Stayed 4 nights in Sep 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
The breakfast in the bar area was great, bar menu for dinner was good. As far as the rooms, my daughter's room had the toilet paper holder hanging by 1 screw and in my room the door stop was broke off and just laying there with 2 very sharp screws sticking out that my 2 year old Great Grandson found. They can clean the bar area a little better around the windows but other than that, it was okay
Stayed 1 night in Sep 2025

10/10 Excellent

CHANDRA

Liked: Cleanliness
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
is very close and convenient to get to the Niagara Falls area. I did like all the shops and souvenirs surrounding the hotel. Everything seems to be in walking distance.
Stayed 1 night in Sep 2025

2/10 Terrible

Soncee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dated decor. Smelled bad, free breakfast was disappointing! Powdered eggs , nasty sausage links and watered down coffee. 0/10
Stayed 2 nights in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Pool needs to stay open later 😄
Stayed 2 nights in Sep 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service
Close to the falls
Stayed 3 nights in Sep 2025

4/10 Poor

Brijesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, only good thing -proximity to Falls

The bathrooms smelled terrible, and the free breakfast was awful. The only positive aspect was the hotel’s close proximity to Niagara Falls. All other amenities were poor, and the front desk staff were unfriendly, making it feel as though we were staying at their mercy.
Stayed 2 nights in Sep 2025

6/10 Okay

Pam

Liked: Staff & service, amenities
I was looking for a very last minute reservation the day I was arriving in Niagara Falls for a stop over in my was to Michigan. I chose this quality Hotel for a few reasons: It was close to the falls, it had a restaurant (so I wouldn't have to venture out after dark to grab a bite) , and it was inexpensive. To be fair, the property had everything: Free breakfast, workout facility, gift shop, pool, wedding chapel,on-site parking (extra$$) , free coffee and water in the lobby and co-located Papa John's, Starbucks, a burger joint and a bar (with pool tables and video games) AND it's only 2 blocks from the NY Niagara state park and falls. All the staff that I encountered were polite and helpful. It's got so much potential to be a nice affordable option for families and other budget conscious travelers. However, where this property missed the mark was in the details. At a minimum, it needs a deep clean. The check in desk area was cluttered and dirty and it didn't get better - all of the public areas could have used a good cleaning or upgrade. I can't speak to all rooms but my room could have been cleaned with more attention to detail - there was dust, shower grime/mold, the sheets were so wrinkled and one of my beds had clearly not been changed. I was also not a fan of the 'in your face', bright posters advertising all the amenities. It gave an air of cheesiness that doesn't speak to the Choice chain of properties.
Stayed 1 night in Sep 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find last minute

Front desk staff friendly. Clean. Breakfast included.
Stayed 1 night in Jun 2025

2/10 Terrible

Asha

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk people are so rude, on the website it says parking include and breakfast including but while I check in front desk people says I have to pay 19.99$ for car parking and property tax which is so unprofessional.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sivaji, Tampa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overall not satisfied, service at reception was callous and extremely disappointed with breakfast service , this seemed very much mismanaged . Property looks old. Only good part is that Niagara state park entrance is only 4 minutes walk
Stayed 1 night in Sep 2025

10/10 Excellent

JORGE

Stayed 1 night in Sep 2025

6/10 Okay

Carter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was an okay room, no sight of the falls. You can not see the falls from any of the rooms here. The property was pretty dirty, the images made it appear more clean. Although, it had a pretty great atmosphere and perfect walking distance for the best price.
Stayed 2 nights in Sep 2025

6/10 Okay

ramakrishna

Travelled with family
Disliked: Cleanliness
Old building not well maintained. The break fast area is too small to handle good number of people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. Beds were comfortable. Breakfast was good. Everything was very close, walking distance.
Stayed 1 night in Sep 2025

4/10 Poor

simona

Disliked: Staff & service, property conditions & facilities
I had a service animal with me and they still charged a pet fee, at checkout no invoice was shown as there printer was broken . I have emailed the manager , the guest services and spoken to front desk to resolve this and no one has gotten back to me 4 days later
Stayed 1 night in Sep 2025