Sheraton Niagara Falls

4.0 star property

Photo gallery for Sheraton Niagara Falls

Restaurant
Restaurant
Suite, 1 King Bed
Games room
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪2 min walk‬
  • Niagara Falls State Park
    ‪6 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(80 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(159 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Niagara Falls

With a stay at Sheraton Niagara Falls, you'll be centrally located in Niagara Falls, steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park. .This hotel is 0.6 mi (0.9 km) from Aquarium of Niagara and 0.8 mi (1.3 km) from Maid of the Mist.

What's nearby

  • Seneca Niagara Resort & Casino - 2 min walk - 0.2 km
  • Niagara Falls State Park - 6 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km
  • Aquarium of Niagara - 10 min walk - 0.8 km
  • Maid of the Mist - 10 min walk - 0.9 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪Stir - ‬6 min walk
  • Starbucks
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬3 min walk
  • ‪Blues Burger Bar - ‬3 min walk

About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 391 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include concierge services, shopping on site, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 11153 square feet (1036 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 10.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Reviews

Sheraton Niagara Falls Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1042 reviews
Rating 8 - Good. 234 out of 1042 reviews
Rating 6 - Okay. 125 out of 1042 reviews
Rating 4 - Poor. 79 out of 1042 reviews
Rating 2 - Terrible. 63 out of 1042 reviews

Reviews

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us an old room that was dirty and smelled, it was not comfortable for my pregnant wife.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monika

Stayed 1 night in May 2025

6/10 Okay

kiran

Disliked: Staff & service
Initially while booking reception staff confirmed that breakfast is included in booking.But when we actually went for breakfast they said it is not included and have to pay 21.99 for breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Lohith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the vicinity of Niagara Falls. Had a good experience.
Stayed 1 night in Jun 2025

10/10 Excellent

DANIELLA

Stayed 3 nights in May 2025

10/10 Excellent

Abubakar, Caledon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Stayed at this hotel during a recent trip to Niagara Falls, NY. While the location was convenient and the room was clean, a few things made the experience less than ideal. First, the Starbucks inside the hotel closes way too early — not ideal if you’re arriving late or want an evening coffee. Most of the nearby restaurants also shut down early, leaving very limited food options after 8 or 9 PM. Also surprising — no coffee machines or refreshments available in the lobby, which is usually a basic amenity in most hotels at this level. It felt inconvenient, especially for early risers or late check-ins.
Stayed 2 nights in Jun 2025

6/10 Okay

FERNANDO

Disliked: Cleanliness

Zero ducks given from the font desk male clerk

Stains all over the room (headboard, behind the bathroom door) Advised front desk and he couldn’t care less. This hotel was four stars decades ago but not in 2025. A lot of wear and tear in the common areas. Needs a lot of tlc and a decent front desk clerk that actually cares of their guest. I literally saw my “verbal complaint “ go in thru one ear and leave thru the other ear of the male front desk clerk (I wish I had his name to write in this review)
Stayed 3 nights in Jun 2025

8/10 Good

Calissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Tracey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, beds were very comfortable. Our room was a little outdated, but I believe they are renovating. Not noisy at all. We had a suite with 2 queens and a bunk (full size bottom bunk). Had a sitting area with a couch and chair. Nice to have the extra space. You could see the nightly fireworks from our room. Convenient to restaurants and the falls.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyndie

Stayed 2 nights in Jun 2025

10/10 Excellent

Aakash

Stayed 1 night in Jun 2025

10/10 Excellent

Md Rejaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel. The room was clean, spacious, and well-maintained, with all the necessary amenities. The staff were exceptionally friendly and helpful, making me feel very welcome throughout my visit. The location was also perfect—close to everything I needed. I especially appreciated the peaceful environment and the comfortable bed, which ensured a good night’s sleep. Overall, a great experience and I would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Amazing place close to everything
Stayed 1 night in Jun 2025

10/10 Excellent

nikhla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Liezl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are not too friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Subhabrata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walking distance away from Niagara welcome center.
Stayed 1 night in Jun 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Avarage
Stayed 1 night in Jun 2025

2/10 Terrible

Manjith Kumar R

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I had a terrible experience that charged us for parking even though we don’t have car and how we can park it if we don’t have it . Very old building poor equipment in the room as well
Stayed 2 nights in Jun 2025

6/10 Okay

Neha

Travelled with family
Disliked: Room comfort
Basic amenities like microwave was missing from the room. Hotel Location was good though!
Stayed 3 nights in Jun 2025

2/10 Terrible

NaifNaif

Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Niagara area is nice. Surrounding area leaves a lot to be desired. Niagara park system on NY side is better than Canada side which is one big tourist trap. This property needed better onsite food options. Rooms were decent (we had a suite) Housekeeping did a nice job.
Stayed 7 nights in Jun 2025

2/10 Terrible

Sajan

Travelled with family
Liked: Property conditions & facilities
Do not book with Expedia. Expedia is not taking any responsibility once you are done with payment
Stayed 2 nights in Jun 2025