The Giacomo, an Ascend Collection Hotel

3.0 star property

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.6 out of 10
Exceptional
(25 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
voco Niagara Falls - The Cadence by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$166
includes taxes & fees
13 Jan - 14 Jan 2026
voco Niagara Falls - The Cadence by IHG

About the area

Niagara Falls

With a stay at The Giacomo, an Ascend Collection Hotel, you'll be centrally located in Niagara Falls, just a 3-minute walk from Niagara Falls State Park and 7 minutes by foot from Seneca Niagara Resort & Casino. .This boutique hotel is 0.5 mi (0.8 km) from Rainbow Bridge and 0.7 mi (1.2 km) from American Falls.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Maid of the Mist - 7 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 42 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪The Mami House - ‬5 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

The Giacomo, an Ascend Collection Hotel

Art Deco hotel with free breakfast and a 24-hour fitness center
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried about the neighborhood in front of the hotel, but just around the corner are restaurants and the Niagra Falls park is right there.
Stayed 1 night in Sep 2025

2/10 Terrible

Ralph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old stained carpet and room had a bad smell. Needed to open windows to get rid od smell......
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, LONDON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly service, beautiful building and rooms, great views.
Stayed 1 night in Sep 2025

6/10 Okay

Shayd

Travelled with partner
Liked: Staff & service
Property was nice but very aged. The rooms are considered “smart rooms” meaning if no motion is detected, then all electrical is shut off. So your phones etc will not fully charge during the night. Overall the stay was okay, rooms are aged and our carpet was stained and torn. Location is great though, close to Rainbow Bridge to crossover to Canada and close to casino if that’s your thing.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Easy parking. Nice breakfast buffet. Cool old hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect. Nice spacious rooms, convenient for the area. Staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Comfortable room. Very helpful, friendly staff. Great location!
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good, spacious room and bathroom. Floors were stained and there was tape on the bathroom wall covering a hole or water damage. The observation deck was nice. Staff were awesome.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing architecture and the room makes you feel like a millionaire
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations
Stayed 1 night in Aug 2025

10/10 Excellent

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and within walking distance of Niagara falls. Staff are very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Austin, Fort Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerri, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself if great. The viewing room was a little dirty and the bar had fruit flies flying around. But i would definitely be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to check in the staff was great and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was lovely. The breakfast was very good. Kudos to all the staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service
Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.
Stayed 3 nights in Aug 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and easy to walk places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Aug 2025