6/10 Okay
Nat
Travelled with family, Travelled with family and small children
18 Mar 2025
Liked: Cleanliness, amenities
Me and my kids were very excited about staying here, as we were there to celebrate my 16 year old twins birthday. Overall, it was a very good stay. We stood two nights and three days. We are from NYC, so we did this specifically to use their pool and to get away from NYC for a little. The pool has a lot of chlorine, which is not necessarily a bad thing, but they need to find some way to ventilate the pool area, as it was way too humid in there. We brought in snacks from our room, for the kids and one of the staff came in and screamed at us, saying that the rules say no food. We went and triple checked, and did not see that anywhere on the rules sign. I think that could have been handled better.I purchased food beforehand and brought some home cooked meals because as we all know, kids can be expensive so I wanted to save some money on food. HUGE MISTAKE. The fridge is teeny tiny. The ice machine broke down a few times, on a few floors. They did provide enough toiletries. But we did notice a lot of hair around the shower. And the caulking had residual of mold. So yes, I think the bathroom needs more cleaning. I actually like to bring my own cleaning supplies to make sure when we travel, but this time I forgot. We cut my kids a cake in the eating area, with no problem. We went to breakfast for two mornings, and besides them NOT having any bacon, which is what we like, and not having original syrup (they had sugar-free), everything else was good. I am not sure if I would revisit.
Nat
Stayed 2 nights in Feb 2025
