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Sonesta ES Suites Reno

3.0 star property

Photo gallery for Sonesta ES Suites Reno

Courtyard
Free daily self-service breakfast
Reception
Full-sized fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View map
9845 Gateway Dr, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪5 min drive‬
  • Atlantis Casino
    ‪6 min drive‬
  • Peppermill
    ‪7 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

1 bedroom, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Studio)

8.2 out of 10
Very good
(63 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

1 bedroom, down duvets, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(16 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

1 bedroom, down duvets, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(14 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

1 bedroom, down duvets, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, down duvets, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(6 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, down duvets, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

1 bedroom, down duvets, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Reno

Located in Reno (Reno/Tahoe Airport), Sonesta ES Suites Reno is within a 10-minute drive of Reno-Sparks Convention Center and Atlantis Casino. .This hotel is 5.3 mi (8.5 km) from Peppermill and 6.8 mi (11 km) from Grand Sierra Resort Casino.

What's nearby

  • Reno-Sparks Convention Center - 5 min drive - 6.4 km
  • Atlantis Casino - 6 min drive - 7.8 km
  • Peppermill - 7 min drive - 9.6 km
  • Grand Sierra Resort Casino - 9 min drive - 11.7 km
  • University of Nevada-Reno - 12 min drive - 15.6 km

Getting around

  • Reno Station - 15 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Flowing Tide Pub 2 - ‬5 min walk
  • ‪Wingstop - ‬6 min walk

About this property

Sonesta ES Suites Reno

Suburban hotel with free breakfast and a 24-hour fitness center
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 820 reviews
Rating 8 - Good. 212 out of 820 reviews
Rating 6 - Okay. 112 out of 820 reviews
Rating 4 - Poor. 79 out of 820 reviews
Rating 2 - Terrible. 83 out of 820 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

CAROLE, dillsburg

Travelled with family
Hot el is convenient and quieter that the casino hotels. Pool area was dirty, dog poop in pool area not there fault . Outside area was bombarded with loud kids and parents till late at. Ight
Stayed 5 nights in Jun 2025

2/10 Terrible

Greg

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was shabby, hotel was old and worn-out. Furniture was garbage.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

4/10 Poor

kyoko

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
They had mandatory maintenance but I have never told about. My son was staying at the room and they tried get in. I should change my work schedule and return to the room for this. Maintenance workers are very professional and good but when I complained about this to the front desk, attendant gave me an attitude. I don’t want to open my room for maintenance when I am unattended. my personal stuffs are there. In addition, I have to suffer chemical smell for next couple hours. You’d better to check their forced maintenance schedule before you book
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service

Just ok

Not very clean and they ran out of food and coffee at breakfast. Besides the stains on the sheets, the bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Nicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel. But most uncomfortable bed I have ever slept on.
Stayed 3 nights in Jun 2025

8/10 Good

Edward, Richmond

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Had issue with air conditioning, but overall nice place to stay.
Stayed 1 night in May 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lady at the front had no personality. Hallways smelled, room had stains on the drapes, hand prints on the ac unit and thermostat, ac didn’t work - 75 degrees in the room - stale and stuffy, and tv remote didn’t work. Thankful for only needing to stay for a few hours.
Stayed 1 night in Jun 2025

2/10 Terrible

JEANNINE, KLAMATH FALLS

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
Stayed 2 nights in May 2025

4/10 Poor

Carla

Travelled with family
The property exterior was well maintained. Unfortunately the room was not. We had a broken toilet seat. The AC was not working properly. The sofa bed also had stains on the mattress. And the pool was not cleaned from tree debris. There was even garbage in the pool. We did appreciate the basketball court. The breakfast wasn't very good, minimal options for gluten free folks. Also they used paper plates and plastic utensils. When we called for more items (pillows, towels) we had to go down to the front desk to collect them. But they did not have enough to give. The staff were friendly. I would not recommend this hotel.
Stayed 2 nights in May 2025

2/10 Terrible

GEKLNG

Business traveller, Travelled with partner
Disliked: Amenities
I book a one bedroom king bed suite requesting on the 1st floor closer to lobby and I call on the morning of check in to make sure the hotel will reserve the 1st floor and let them know I will be checking in at 8pm . Upon arriving the front desk does not look helpful given me a room a studio 1 king bed a downgrade from what I pay with higher price of 1 bedroom suite with a bigger room and given a studio smaller room at the end of the building A. A moderate walk to the lobby Disappointing been taking advantage of . Instead of a upgrade . I receive a downgrade. I paid in full of a 1 bedroom suite what I was given was a studio king bed
Stayed 1 night in Jun 2025

8/10 Good

Ted

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Rosalba

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Honestly, this more parking I don’t see they had cameras around when I check in. Nobody is in the lobby. The pool is nobody cleaning. It’s only regular water cold. I don’t think they use something for disinfected. The Wi-Fi is terrible. I called a couple times to try to get information about what time is the breakfast over nobody answered the phone and I had to go outside and try to find information with some Housekeeper, That sucks
Stayed 1 night in May 2025

10/10 Excellent

Evens

Liked: Cleanliness, amenities, property conditions & facilities
Great property and at a good location close to all things
Stayed 2 nights in May 2025

8/10 Good

Oceanna

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place to stay for one night, room had an odd smell to it that was extremely noticeable upon entering and closet mirror door was broken off of hinges so it was just leaning in place. Card reader in lobby during check in came unplugged which made check in take a little longer but that’s not anyones fault. Overall a good place to stay for a night passing through! Was kind of weird to pay for parking per day, but not a deal breaker!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good value

Comfortable bed and working AC outweighed aesthetics. Value commensurate with price. Friendly staff.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay

The pullout mattress that were in the rooms, must have been there since they've built this hotel. They were terrible, did not sleep at all. The bathrooms around the baseboards were dirty. Some places looked like they were trying to fix, but did a bad job. Breakfeast was ok but cold and undercooked susage.
Stayed 2 nights in May 2025

6/10 Okay

Anna

Stayed 3 nights in May 2025

10/10 Excellent

Gretchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice staff and very nice place to stay with your family will definitely comeback and stay
Stayed 2 nights in May 2025

10/10 Excellent

Hon Kam Henry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a wonderful suite. Clean and tidy. All the kitchen amenities, utensils, etc. are well supplied. The staff maintenance an outdoor area with fire to warm up the seating area. It is very nice to stay out on a relatively cool day.
Stayed 2 nights in May 2025

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience. The only thing is that we did get rooms really late at 9pm
Stayed 2 nights in May 2025