2/10 Terrible
Debbie
Travelled with family
18 Jun 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under construction. It was not posted as this when I booked the reservation. It was a big surprise when we checked in at 11:00pm at night. The front of the hotel was all torn apart, the ground, the walls, the front desk. We went up to our room and the room had very few towels and the ones we had were stained. The sheets on the bed were stained. There was plastic covering the mattress which was very old and so uncomfortable. The faucet in the bathroom was rusted and lifted up when using the sink. The water pressure was so light. The free breakfast only worked if you got there first because there was no where to sit. There were 3 little tables with 2-3 chairs. We had to bring our breakfast to our room to eat it. The family reunion that we were having was ruined because there was no where to sit in the hotel other than our rooms which were not at all easy to do with a large group of people. We only had one desk chair in the room. The floor was being worked on everyday that we were there. There were spacers sticking up in the floor and my son tripped over them. The workers were all in the way in the lobby every time we walked thru it. The workers were never to be found. The one guy hung out in the coat closet next to the elevator. Save yourself a headache, do not book at this hotel!
Debbie
Stayed 5 nights in May 2025
