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Silver Legacy Reno- A Caesars Rewards Destination

4.0 star property

Photo gallery for Silver Legacy Reno- A Caesars Rewards Destination

Outdoor pool, open 9:00 AM to 8:00 PM, pool cabanas (surcharge)
5 restaurants, breakfast, lunch, dinner served; American cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments
5 restaurants, breakfast, lunch, dinner served; American cuisine
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service

Explore the area

View map
407 N. Virginia Street, Reno, NV, 89501
  • Place, Reno Events Center
    ‪2 min walk‬
  • Place, National Bowling Stadium
    ‪3 min walk‬
  • Place, University of Nevada-Reno
    ‪10 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪6 min drive‬

Room options

View all photos for Premier King Room

Premium bedding, pillow-top beds, in-room safe, desk

Premier King Room

  • Sleeps 2

View all photos for Player Spa Suite

Premium bedding, pillow-top beds, in-room safe, desk

Player Spa Suite

  • Sleeps 4

View all photos for One Bedroom Penthouse Suite

Premium bedding, pillow-top beds, in-room safe, desk

One Bedroom Penthouse Suite

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(643 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Room, 1 King, Non-smoking

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Room, 1 King, Non-smoking

8.6 out of 10
Excellent
(42 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Legacy Deluxe Spa Suite King Non-Smoking

Silver Legacy Deluxe Spa Suite King Non-Smoking

Silver Legacy Deluxe Spa Suite King Non-Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(284 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Room, 2 Queen, Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Room, 2 Queen, Non-Smoking

8.4 out of 10
Very good
(37 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(134 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Smoking

8.4 out of 10
Very good
(51 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(105 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Player Spa Suite King Non-smoking

Premium bedding, pillow-top beds, in-room safe, desk

Player Spa Suite King Non-smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse One Bedroom Suite

Penthouse One Bedroom Suite

Penthouse One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 103 sq m
  • Sleeps 2
  • 4 King Beds

View all photos for Silver Legacy Deluxe Spa Suite with Sofabed Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Silver Legacy Deluxe Spa Suite with Sofabed Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Legacy Junior Suite King Non-Smoking

Silver Legacy Junior Suite King Non-Smoking

Silver Legacy Junior Suite King Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

Room

8.0 out of 10
Very good
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Two Queen Room Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Queen Room Smoking

  • Sleeps 4

View all photos for Deluxe Two Queen Room Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Queen Room Non smoking

  • Sleeps 4

View all photos for Deluxe King Room Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room Smoking

  • Sleeps 3

View all photos for Deluxe King Room Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room Non smoking

  • Sleeps 3

View all photos for Premier Two Queen Room Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premier Two Queen Room Non smoking

  • Sleeps 4

View all photos for King Room with Vista Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

King Room with Vista Non smoking

  • Sleeps 3

View all photos for Two Queen Room with Vista Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Two Queen Room with Vista Non smoking

  • Sleeps 4

View all photos for Deluxe Spa Suite Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Spa Suite Non smoking

  • Sleeps 3

View all photos for Junior Two Queen Suite Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Two Queen Suite Non smoking

  • Sleeps 4

View all photos for Premium King Room Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium King Room Non smoking

  • Sleeps 3

View all photos for Player Spa Suite King Non-smoking

Premium bedding, pillow-top beds, in-room safe, desk

Player Spa Suite King Non-smoking

  • Sleeps 2

View all photos for Silver Legacy Junior Suite King Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Silver Legacy Junior Suite King Non-Smoking

  • Sleeps 2

View all photos for Silver Legacy Deluxe Spa Suite With Sofabed Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Silver Legacy Deluxe Spa Suite With Sofabed Non-Smoking

  • Sleeps 2

View all photos for Pool View Room 2 Queens Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Pool View Room 2 Queens Non-Smoking

  • Sleeps 4

View all photos for Room Type Assigned On Arrival

Premium bedding, pillow-top beds, in-room safe, desk

Room Type Assigned On Arrival

  • Sleeps 2

One-Bedroom Penthouse Suite

  • Sleeps 2

View all photos for Deluxe Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2

Luxury Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, pillow-top beds, in-room safe, desk

Superior King Room

  • Sleeps 2

View all photos for Luxury King Room

Premium bedding, pillow-top beds, in-room safe, desk

Luxury King Room

  • Sleeps 2

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Eldorado Reno – A Caesars Rewards Destination
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3.9 out of 5, Good, 3,068 reviews
The price is NZ$176
includes taxes & fees
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About the area

Reno

Silver Legacy Reno- A Caesars Rewards Destination is in the heart of Reno, within a 5-minute walk of Reno Events Center and National Bowling Stadium. .This casino hotel is 0.5 mi (0.8 km) from University of Nevada-Reno and 0.5 mi (0.9 km) from Greater Nevada Field.

What's nearby

  • Reno Events Center - 2 min walk - 0.2 km
  • National Bowling Stadium - 3 min walk - 0.3 km
  • National Automobile Museum - 8 min walk - 0.7 km
  • Greater Nevada Field - 8 min walk - 0.7 km
  • University of Nevada-Reno - 10 min walk - 0.8 km

Getting around

  • Reno Station - 5 min walk
  • Reno Tahoe Intl. Airport (RNO) - 7 min drive

Restaurants

  • ‪SIPS Coffee and Tea - ‬1 min walk
  • ‪Gordon Ramsay Fish & Chips - ‬2 min walk
  • ‪Shim's Surplus Supplies - ‬3 min walk
  • ‪Cafe Central - ‬2 min walk
  • ‪Silver Baron Lounge - ‬2 min walk

About this property

Silver Legacy Reno- A Caesars Rewards Destination

Hotel with 5 restaurants, 3-minute walk to Reno Events Center
Silver Legacy Reno- A Caesars Rewards Destination offers 1700 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. This Reno hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of towels can be requested. Renovation of all guestrooms was completed in June 2021.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Silver Legacy has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
Make yourself at home in one of the 1700 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite at Ruth's Chris Steakhouse, one of the hotel's 5 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Reno? This hotel has 35000 square feet (3252 square meters) of space consisting of a conference center and 9 meeting rooms.
Ruth's Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Drinx - Onsite bar. Happy hour is offered. Open daily.
Ramsay's Kitchen - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Cafe Central - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Gordon Ramsay Fish&Chips - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 15 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Central
  • Drinx
  • Gordon Ramsay Fish&Chips
  • Ramsay's Kitchen
  • Ruth's Chris Steakhouse

Things to do

  • 1,000 slot machines
  • 48 gaming tables
  • Casino (85,000 square foot of space)
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (35,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 42 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Renovated guestrooms - June 2021

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 22.7 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness center access
  • Health club access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 15 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Legacy Casino
Legacy Silver
Silver Casino
Silver Legacy
Silver Legacy Casino
Silver Legacy Casino Reno
Silver Legacy Casino Resort
Silver Legacy Resort
Silver Legacy Resort Casino Reno
Silver Legacy Hotel Reno
Silver Legacy Resort Casino at THE ROW
Silver Legacy Resort Casino at THE ROW Reno
Silver Legacy Resort Casino at THE ROW Hotel
Silver Legacy Resort Casino at THE ROW Hotel Reno

Reviews

Silver Legacy Reno- A Caesars Rewards Destination Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 2875 out of 5659 reviews
Rating 8 - Good. 1441 out of 5659 reviews
Rating 6 - Okay. 710 out of 5659 reviews
Rating 4 - Poor. 330 out of 5659 reviews
Rating 2 - Terrible. 303 out of 5659 reviews

Reviews

10/10 Excellent

Kenneth D

Stayed 1 night in Jun 2025

4/10 Poor

Pam

Liked: Amenities
I did not mostly like, their slots. So, so tight! I'll never gamble there again. Hardly a little hit after about 20 spins, then another 20 spins or so. Hardly no pay outs, people were all complaining. All the restaurants are way to expensive. No deals or specials, in any of the restaurants. I know prices have gone up- but the prices on their menu's are ridiculous. I gambled at the different casinos, they call - on the Row. Every casino's pay outs were horrible. Not worth the trip to Reno any longer. If you have nice casinos near by where you live, it's better to stay close by home. I have to say, the bedding & pillows were pretty comfortable. Also, smells musty- needs better air quality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in many of the Reno resorts super comfortable
Stayed 5 nights in Jul 2025

8/10 Good

Angelica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The only problem was that house keeping entered our room at 8:30 am with out knocking.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

6/10 Okay

Joshua

Stayed 1 night in Aug 2025

6/10 Okay

Bonnie

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort

Meh, but it was clean

Budget Casino room. Ac was horrible. 2 towels for 2 adults is cheap. Place was clean. Great food options downstairs. Elevators are SLOW. Overall it’s a great price but don’t expect much
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Stayed 1 night in Aug 2025

10/10 Excellent

Thao

Stayed 3 nights in Jul 2025

10/10 Excellent

Damon, San Francisco

Stayed 1 night in Jul 2025

10/10 Excellent

RICHARD P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very elegant Hotel

We enjoyed Silver Legacy very much. Very nice rooms, good view of Reno and the Mts. in the distance, good coffee in the rooms, etc. Also, compared to, e.g., Bally's in Tahoe, it had plenty of working elevators; thus, there was hardly ever a long wait. The entire complex had a good variety of dining choices (although, the fancier ones had bizarrely high prices with, i.e., a steak for $75). This was also true of the big Casino hotels in Tahoe. One minus was that, we went back to stay there again on the day we had to fly out at 10:50pm and we were leaving on the 8:30 shuttle. They charged us $39 for checking in one and a half hours before regula check in time AND charged us the Resort Fee (and we didn't use any of those features). Otherwise, we were extremely happy with the resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable. It was small, which my husband likes the soft band.. the only thing there isn’t that many option for food and a lot of them are closed during the day. It’s just not like what it used to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis, Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a standard room, was given sweet, i think the check staff noticed it was my birthday, in any event the accommodations were awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane, Benicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a stay in Reno. Nice room, wonderful bathroom, pleasant staff. The only issue was check-in. Understaffed with only 2 people at the desk. Ceasars is trying to get people to sign up for their reward card and do self check-in. Numerous stations for self check-in. Huge line for those us who don't want to sign up for another card!
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando, Chula Vista

Stayed 1 night in Jul 2025

10/10 Excellent

Tao, Marina Del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

8/10 Good

caroline

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not my first choice next time to be honest.

Not my first choice next time to be honest, all based on room temperature. Definitely could use more air circulation in the rooms, it was warm on the coolest setting. I ended up staying an extra night and switched rooms and the same issue. It’s not really a “issue” it’s their settings. I went and bought a box fan. Their elevators situation needs work. On a weekend one should be able to expect more than one elevator to work for such a populated hotel. I hadn’t taken into account the 30+ minute wait for an elevator the first morning. Besides that, the room was clean, the beds comfy, the room was dark. Showers had good pressure and a nice grab and go cafe downstairs. Check-in was great and the staff was all helpful!
Stayed 1 night in Jul 2025

6/10 Okay

Pat

Travelled with partner
Liked: Cleanliness, amenities
Seems like hospitality took a nose dive it hasn't recovered from since COVID. Check in was slow, the self check in does not work, then the self checkout took 3 trys, just slow and not very effective. Bed was lumpy, pillows were lumpy, worst night in a hotel in a very long time. Room was clean and modern, just got sold a bill of goods on the beds!
Stayed 1 night in Jul 2025