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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Cozy up by the fireplace in this inviting lounge area with comfortable seating and a large window view.
Enjoy a peaceful retreat with a view of the surrounding area from the large window.
Relax in the hotel's spacious lobby, surrounded by comfortable seating and lush greenery.
Experience the contemporary design of this hotel, featuring a multi-level structure with a pedestrian bridge connecting its sections.
Relax in our inviting lobby, featuring a central seating area with a long table and comfortable chairs, a fireplace, and a large mirror.

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within a 5-minute drive of Landmark Theatre. .This hotel is 2.2 mi (3.6 km) from Erie Canal Museum and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • Landmark Theatre - 3 min drive - 3.2 km
  • The Oncenter - 3 min drive - 3.6 km
  • Rosamond Gifford Zoo - 4 min drive - 2.9 km
  • JMA Wireless Dome - 5 min drive - 4.7 km

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Sbarro - ‬14 min walk
  • ‪Cold Stone Creamery - ‬14 min walk
  • ‪Dave & Buster's - ‬9 min walk
  • ‪Finger Lakes Coffee Roasters - ‬2 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, a quick walk to Destiny USA
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimerly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there on business- it was very suitable
Stayed 1 night in Feb 2025

10/10 Excellent

Omoyemwen

Stayed 1 night in Apr 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruining, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would stay again, but I would ask to be on the opposite side of the mall. The highway is a little noisy. Staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, the pool was nice, and breakfast was delicious. The only thing lacking was the temperature was adjustable past 68°, which is a little hot for sleeping for my family. Overall, a great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

Faisal, Short Hills

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Much has declined since new management took over. The $15 parking fee is an annoying cash grab
Stayed 1 night in Apr 2025

10/10 Excellent

Mika

Travelled with partner
Liked: Amenities
Wonderful
Stayed 1 night in Apr 2025

4/10 Poor

Dave

Travelled with family, Travelled with family and small children
Room wasn’t clean. No beds were made Garbage was overflowing New room didn’t have a jet tub as previously
Stayed 1 night in Apr 2025

8/10 Good

Lesroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Sanaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2025

6/10 Okay

Roshalene

Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

Not the same experience.

My stay was not likemy other stays. First we wer hit with us having to pay for parking, then our view from our room was horrible. Also when I went to shower I almost slipped and fell because the shower floor did not have safety strips. That should be corrected .
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Atherton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just across the street of Destiny USA, with family rooms
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

OK, staff was nice.

Staff was nice. Pool area was not clean, pool water was not clear, temperature in room was hard to regulate. Room and bathroom appears dated. No nightlight or smaller light available in bathroom, only full bright lights.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Stayed 2 nights in Apr 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel as usual. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Stayed 1 night in Mar 2025

6/10 Okay

Bennett

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The pool was over max capacity and no one cared. No towels. Even after asking and thebpool was so chlorinated my kid and other kids were coughing!
Stayed 1 night in Apr 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst of the Embassy Suites… Wouldn’t stay here

The room smelled disgusting. Chemicals to mask the lack of cleaning which made it awful to sleep in. Couldn’t change rooms due to capacity. Carpet had stains all over it in multiple places. Fridge had rust on the inside. Bathroom tile not grouted, shower door was broken, metal piece protruding off the bottom, and the shower head hasn’t been cleaned in a long time. Patch painting completed but a totally different color. The walls had splatter on them in multiple areas, can only imagine what that was. Fact is they don’t clean and care is minimal. One positive thing I would say is their morning breakfast crew was great.
Stayed 1 night in Apr 2025

8/10 Good

Mariel

Liked: Cleanliness, property conditions & facilities
The breakfast was good. I loved how close it was to the mall. My only complaint, I think the parking should be free.
Stayed 1 night in Apr 2025