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Marriott Syracuse Downtown

4.0 star property

Photo gallery for Marriott Syracuse Downtown

Dinner and brunch served
Exterior
Serves dinner, brunch and happy hour
Meeting facility
Serves dinner, brunch and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
100 East Onondaga Street, Syracuse, NY, 13202
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, The Oncenter
    ‪3 min walk‬
  • Place, Armory Square
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds

8.8 out of 10
Excellent
(49 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is NZ$232
includes taxes & fees
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About the area

Syracuse

Located in Syracuse (Downtown Syracuse), Marriott Syracuse Downtown is within a 5-minute walk of Onondaga County War Memorial and The Oncenter. .This luxury hotel is 0.3 mi (0.4 km) from Landmark Theatre and 0.4 mi (0.6 km) from Museum of Science and Technology.

What's nearby

  • Landmark Theatre - 3 min walk - 0.3 km
  • The Oncenter - 3 min walk - 0.3 km
  • Onondaga County War Memorial - 3 min walk - 0.3 km
  • Museum of Science and Technology - 6 min walk - 0.6 km
  • Armory Square - 8 min walk - 0.7 km

Getting around

  • New York State Fair Station - 10 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Bar - ‬4 min walk
  • ‪Noble Cellar - ‬5 min walk
  • ‪Habibas - ‬4 min walk
  • ‪Sugar Grove - ‬4 min walk

About this property

Marriott Syracuse Downtown

Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 315 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a ballroom and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Marriott Syracuse Downtown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 34517 square feet (3207 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (34,517 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

8/10 Good

Leanne

Liked: Cleanliness
Thenroom slwas spacious and clean. The staff were good as well. There were.2 parties occuring so valet was a nightmare for hotel guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel! We had a wonderful stay and will definitely book future stays here.
Stayed 1 night in Dec 2025

10/10 Excellent

Monica, TUCKAHOE

Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh and delicious. The staff was so friendly. A great stay all around.
Stayed 1 night in Dec 2025

10/10 Excellent

Cayla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was amazing and the staff was very accommodating for early check in
Stayed 1 night in Dec 2025

4/10 Poor

Scott

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a dirty room our shower had mold in the corners. The staff is good the cleanliness of the room was just awful.
Stayed 1 night in Dec 2025

10/10 Excellent

Jon-David

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcoming staff, breakfast not included but still available and reasonable
Stayed 1 night in Dec 2025

10/10 Excellent

Devinity

Stayed 2 nights in Nov 2025

10/10 Excellent

Fuad

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The lobby is beautiful with all of the old woodwork and detail. The rooms could be a bit more polished. They were a little tired with scratches on the tables, dirty vents in the bathroom and rust in the shower. Overall, we enjoyed our stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Joyce

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Initially, the building looked pretty cool. The closer I looked at it thought the more I noticed. Carpet coming up from the stairs and the brass bannisters were all green. The room was in desperate need of a paint job, the shower was dirty and the molding in the bathroom hadn’t been cleaned in quite some time. There was no counter space in the bathroom, the hair dryer work and the towels were crunchy. The people next door slammed their door all night until about 2:30am and deliveries could be heard from the 7th floor. The staff was incredibly nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
Room was beautiful, the hotel was beautiful. Such an icon in downtown
Stayed 2 nights in Nov 2025

10/10 Excellent

Dayli

Stayed 1 night in Nov 2025

10/10 Excellent

Perry, Pasadena

Brian checked us in and was so welcoming and pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff. Very generous in upgrading room as a Platinum Bonvoy member.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect downtown stay!
Stayed 1 night in Nov 2025

4/10 Poor

April

Liked: Staff & service
Disliked: Cleanliness
The bathroom was not clean
Stayed 1 night in Nov 2025

2/10 Terrible

Amelia

Stayed 1 night in Nov 2025

4/10 Poor

Carl

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was old and not clean. There was a broken finger nail in the bed. We also arrived during a fund raiser and despite multiple calls, it took about an hour for someone to bring sheets up for the sofa bed. The sheets that were brought up to us were old and not comfortable at all.
Stayed 1 night in Nov 2025

10/10 Excellent

LAURIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to 1108 suite. It was beautiful!!!
Stayed 1 night in Nov 2025